Search results are not showing my products

This topic has 4 replies, 3 voices, and was last updated 2 hours, 1 minutes ago ago by Tony Rodriguez

  • Avatar: nmble
    nmble
    Participant
    December 16, 2025 at 07:28

    Hi there,
    When I search for a product and hit ‘Enter’ or click on the ‘search/magnify’ icon, the search results say ‘there are no products that match your criteria’.

    If I search for a product and let the search results show without clicking enter/search, it then shows in the dropdown menu results.

    If you could test it by searching ‘Field Captain’ – click enter or hit the magnifying glass icon. It will show no results, even though there is a product called Field Captain here: https://armageddonprints.nz/product/field-captain/

    If you type in ‘Field Captain’ and wait for the results to show, it shows in the dropdown results. But if I press enter/search, it comes back with no results.

    How can I fix this please?

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    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 16, 2025 at 07:54

    Hello @nmble,

    We have applied all the necessary patches to your website, including the one related to topic #9625175. You can find more information about our patcher here: https://www.8theme.com/documentation/xstore/theme-installation/how-to-use-xstore-patcher/

    Please check the search results page now.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: nmble
    nmble
    Participant
    December 20, 2025 at 10:04

    Thanks for the support! My topic “search results are not showing my products” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 20, 2025 at 10:04

    Dear nmble,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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The issue related to '‘search results are not showing my products’' has been successfully resolved, and the topic is now closed for further responses

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