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  RJT

  Participant

  December 1, 2025 at 03:03

  I have recently shifted my domain from https://alphadreamz.com/clients/samyuktha to https://www.samyukthaelectro.com/.
  Templates for header & footer were seems missing, so I tried to export json files from old site and import in new site.

  Iam unable to import templates for header & footer. It shows no error messages also.
  Kindly help to resolve this issue.

  Content is visible for topic creator and
  support staff only.

  Files is visible for topic creator and
  support staff only.

  #461147 Copied
  3 Answers
  

  Samir Malik

  Support staff

  December 1, 2025 at 04:38

  Dear @RJT,

  Have you already resolved the issue?

  We can now see the new header here: https://prnt.sc/iw9uwaU2j0KK

  Best regards,
  The 8Theme Team

  #461150 Copied
  

  RJT

  Participant

  December 2, 2025 at 02:56

  Iam still unable to edit any header, footer, products, products archive sections.
  None of the templates are available.
  Kindly check the wordpress dashboard > Xstore Builders > Header Builder

  #461247 Copied
  

  Samir Malik

  Support staff

  December 2, 2025 at 08:05

  Dear RJT,

  We have increased the memory limit to 1024M, and everything is now functioning properly.

  Could you please clear all caches and verify again?

  Thank you.

  Best regards,
  The 8Theme Team

  #461286 Copied
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