About shop page left sidebar categories clickable but url not working and taking javascript errors

This topic has 12 replies, 3 voices, and was last updated 33 minutes ago ago by Tony Rodriguez

  • Avatar: laboteknoloji
    laboteknoloji
    Participant
    November 27, 2025 at 16:10

    About shop page left sidebar categories clickable but url not working and taking javascript errors i added them screen shot.

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    11 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 27, 2025 at 17:42

    Hello @laboteknoloji,

    Upon our initial review, we noticed that you are using a non-theme Archive Products widget on the Shop page, which might be causing the issue with theme Ajax filtering. Could you please let us know if you are able to try using our built-in Archive Products widget (https://prnt.sc/62gBislBeQb0) instead? It offers more customization options and an improved UI/UX compared to the default widget.

    You can view examples of its implementation on our demo pages:
    https://xstore.8theme.com/elementor3/electronic-mega-market/shop/
    https://xstore.8theme.com/elementor/demos/minimal-electronics/shop/

    If you need any assistance, please feel free to contact us, and we will be happy to help.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: laboteknoloji
    laboteknoloji
    Participant
    December 2, 2025 at 13:09

    we have same problem with your widgets too! they are not working! can you log in and check in…

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 2, 2025 at 14:35

    Hello @laboteknoloji,

    Please review the previous response and share your feedback with us.

    Upon our initial review, we noticed that you are using a non-theme Archive Products widget on the Shop page, which might be causing the issue with theme Ajax filtering. Could you please let us know if you are able to try using our built-in Archive Products widget (https://prnt.sc/62gBislBeQb0) instead? It offers more customization options and an improved UI/UX compared to the default widget.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: laboteknoloji
    laboteknoloji
    Participant
    December 3, 2025 at 14:45

    i changed widgets with your widgets and i still got javascipt error and ajax filters not working…

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 3, 2025 at 14:54

    Hello @laboteknoloji,

    After checking with the inspector, we noticed that you have not replaced the default Products widget with our version, as the previous one is still in use: https://prnt.sc/jgdeinnUYqnk.

    Please provide us with temporary wp-admin access to your website and the necessary permissions to modify the content. This will allow us to replace the previous widget with our built-in (https://prnt.sc/C_0UKTiZS8up) version and resolve the JavaScript errors.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: laboteknoloji
    laboteknoloji
    Participant
    December 3, 2025 at 22:59

    I changed after i try to ur version…

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 4, 2025 at 09:36

    Hello @laboteknoloji,

    Thank you for providing us with the correct access to your website. We have replaced the default Archive Products widget with our built-in widget. Additionally, we configured the settings of our widget to ensure that the layout closely matches the one previously used with the default widget.

    However, we noticed that the YITH Request a Quote plugin had previously added custom buttons to some products (https://prnt.sc/SeiUxex20DMw) based on default WooCommerce hooks that are not available in our widget. Since our widget was built from scratch and includes more customization options and features, we implemented a compatibility snippet (https://gyazo.com/34998ecb9efb2737d0332614ef1f426b) to display the button on the products as it appeared with the default widget.

    add_action('etheme_product_grid_list_after_product_item_content', function() {  
        if ( class_exists('YITH_Request_Quote_Premium')) {  
            if ( method_exists( 'YITH_Request_Quote_Premium', 'add_button_shop' ) ) {  
                YITH_Request_Quote_Premium()->add_button_shop();  
            }  
        }  
    });

    We have removed the old widget and kept only our new one, so you can now test how it works. We also performed several tests, and the filters and other functionalities are now working as expected (https://gyazo.com/aa9cb8394a5f12708fb96029b258fc39). Please check it from your side as well.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: laboteknoloji
    laboteknoloji
    Participant
    December 4, 2025 at 10:24

    Thank you it is worked but our products page displayed products count changed, desktop 4 products in one line at products page and mobile 1 product at line… now mobile displaye have 4 product in line… I also try to change from theme options products as view screenshot…. Can you help me pls

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    Avatar: laboteknoloji
    laboteknoloji
    Participant
    December 4, 2025 at 10:27

    Okay i solved… Thank you

    Avatar: laboteknoloji
    laboteknoloji
    Participant
    December 4, 2025 at 10:27

    Thanks for the support! My topic “About shop page left sidebar categories clickable but url not working and taking javascript errors” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 4, 2025 at 10:27

    Dear laboteknoloji,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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