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Shop Sidebar Filter Brands not displayed for some categories

This topic has 3 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Andrea

Andrea

Participant

March 23, 2025 at 13:06

Hi,
Can you help me understand why the Brands are not displayed on the left in Shop Sidebar on some categories?

Please, contact administrator
for this information.

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support staff only.

#438338 Copied Theme version: 9.4.9

2 Answers

Andrew Mitchell

Support staff

March 24, 2025 at 10:11

Hello,

Thank you for reaching out to us.

It is possible that the cause of this is related to cached data.

We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:

WooCommerce > Status > Tools

Please ensure you clear the following fields:
– WooCommerce transients
– Expired transients
– Term counts
– Brands transients

If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

Warm Regards,
The 8Theme Team

#438397 Copied

Andrea

Participant

March 24, 2025 at 10:27

perfect it worked! Thanks!

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Shop Sidebar Filter Brands not displayed for some categories

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