Problem with importing the demo digital-marketing-agency

This topic has 2 replies, 2 voices, and was last updated 2 weeks ago ago by Ayan Rahman

  • Avatar: Istos
    Istos
    Participant
    November 19, 2025 at 14:03

    Good evening,

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    November 19, 2025 at 15:12

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable all 3rd-party plugins and then import the demo content.
    We kindly ask you to deactivate all plugins and, during the import process, activate only those that are absolutely necessary.

    Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version via XStore > Import demos.

    Should the issue persist, please do not hesitate to contact us again and provide temporary WP-Admin access. It is very important to temporarily deactivate all third-party plugins prior to importing the demo content, as they may interfere with the process.

    Warm Regards,
    The 8Theme Team

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