Even though single product zoom is disabled in Xstore settings, zooming works.

Hello @Şali

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Şali

Please, check private content.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Şali,

Could you please check it now? We have also implemented the fix globally, and it will be included in our next update.

Best regards,
King regards, Jack Richardson
The 8Theme Team

Hello @Şali,

Could you please clarify the results you would like to achieve and let us know whether you have had the opportunity to test this from another device or in an incognito browser? We have conducted a test and found that the lightbox appears on the second click, but there is no zoom function when clicking on the image from a mobile device (a video is attached in the private content).

Best regards,
Jack Richardson
8Theme Team

Hello @Şali,

In our Single Product Gallery widget, we use the default Elementor lightbox functionality. You can check how it works by testing any other widget, such as the Image widget, with the option to open the lightbox on click. If the issue occurs regardless of the widget you are testing, it indicates that this is how the Elementor lightbox functions. Otherwise, please provide us with a video demonstrating your testing process with other widgets so that we can better understand your step-by-step procedure.

Best regards,
Jack Richardson
8Theme Team