Tell me how to edit the page content /my-account/

This topic has 23 replies, 3 voices, and was last updated 3 weeks, 3 days ago ago by Luca Rossi

  • Avatar: Blitz
    Blitz
    Participant
    October 27, 2025 at 19:30

    Hello! Tell me how to edit the page content /my-account/

    22 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    October 28, 2025 at 06:36

    Hello,

    Thank you for reaching out to us.

    Could you please clarify what exactly you would like to change on your account page?

    Warm regards,
    The 8Theme Team

    Avatar: Blitz
    Blitz
    Participant
    October 28, 2025 at 10:42

    There’s a message there now: “From the account’s homepage, you can view your recent orders, set up a billing and delivery address, and change your password and basic information.” I don’t have a store, there are no sales. You need to remove information about orders, addresses, etc. In fact, you only need to be able to change your password, email, and log out of your account.

    Avatar: Alex Carter
    Alex Carter
    Support staff
    October 28, 2025 at 10:55

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Blitz
    Blitz
    Participant
    October 28, 2025 at 11:03

    Yes, of course

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    October 28, 2025 at 13:05

    Hello @Blitz,

    This is how your account appears on our end:

    https://www.awesomescreenshot.com/image/57128168?key=b84174727da5bbaa919a60d5fdc422d9

    Could you please double-check this information or clarify what you would like to achieve?

    Best regards,
    The 8Theme Team

    Avatar: Blitz
    Blitz
    Participant
    November 8, 2025 at 10:46

    Currently, the text about orders, delivery address, and billing address does not match the site – I do not have a sale of goods. I’d like to change that.

    Avatar: Blitz
    Blitz
    Participant
    November 8, 2025 at 10:58

    In general, ideally, since an account on the site is needed only for the possibility of commenting on materials, I would like to make only 1 button at the top of the “Log out” – nothing else is needed, there is no point in a separate “account” page

    Avatar: Justin
    Luca Rossi
    Support staff
    November 8, 2025 at 11:48

    Hello @Blitz,

    Could you please resend the new administrator account details? We are currently unable to log in.

    Best regards,
    The 8Theme Team

    Avatar: Blitz
    Blitz
    Participant
    November 8, 2025 at 12:33

    Sure, here’s the access

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2025 at 08:14

    Hello @Blitz,

    The issue still persists. Please review the attached screenshot.

    If you would like to remove all buttons except the logout button, kindly add the following CSS code under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    nav.woocommerce-MyAccount-navigation ul li.woocommerce-MyAccount-navigation-link:not(.woocommerce-MyAccount-navigation-link--customer-logout),
    .elementor-widget-theme-etheme_account ul.menu li.woocommerce-MyAccount-navigation-link:not(.woocommerce-MyAccount-navigation-link--customer-logout) {
        display: none;
    }
    

    Please let us know the result.

    Best regards,
    8Theme Team

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    support staff only.
    Avatar: Blitz
    Blitz
    Participant
    November 9, 2025 at 09:45

    It’s a strange problem. I have no such problem. I have created another account, the data is attached. The CSS code has been added, but the appearance of the /my-account/ page has not changed.

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    November 9, 2025 at 15:57

    Hi @Blitz,

    We’ve updated the custom CSS code.

    Anything else do you want to remove?

    https://prnt.sc/ZZToXHQmdqY8

    Best Regards,
    8Theme’s Team

    Avatar: Blitz
    Blitz
    Participant
    November 9, 2025 at 16:08

    I didn’t see the difference 🙂 The text about orders and payments remained (I highlighted it in red). Also, it looks strange there are as many as 3 exit links (1,2,3)…

    Files is visible for topic creator and
    support staff only.
    Avatar: Blitz
    Blitz
    Participant
    November 9, 2025 at 16:08

    In my case, there is no point in a personal account, since the user does not have any settings or purchases. Maybe it is possible to implement the “Exit” button at the top, when the user logs into his account, instead of the “My account” button – this is more logical.

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    November 10, 2025 at 03:48

    Dear @Blitz,

    At present, the XStore theme does not include a built-in logout element.

    You may consider using third-party plugins to add this functionality, such as:

    https://wordpress.org/plugins/woolentor-addons/
    https://actions-pack.com/docs/login/how-to-create-logout-button-on-elementor

    We hope this information is helpful.

    Best regards,
    The 8Theme Team

    Avatar: Blitz
    Blitz
    Participant
    November 10, 2025 at 16:56

    Or maybe you can remove the “My account” link from this window? Then the user won’t be able to get to the page that I don’t need, but will only be able to exit.

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    November 10, 2025 at 17:24

    Hello @Blitz,

    You can disable the “My Account” link by adding the following custom CSS code:

    
    .elementor-widget-theme-etheme_account .etheme-elementor-off-canvas_content-head a {
        pointer-events: none;
    }
    

    However, please note that currently, clicking the “Log Out” link will also redirect users to the “My Account” page before they are logged out.

    Best regards,
    8Theme Team

    Avatar: Blitz
    Blitz
    Participant
    November 10, 2025 at 18:55

    Great! Is it possible for the “Log out” button to realize exactly how you log out of your account, without sending it to the “my account” page?

    Avatar: Justin
    Luca Rossi
    Support staff
    November 11, 2025 at 04:26

    Hello @Blitz,

    At the moment, this is not possible, as the logout URL is generated by the WooCommerce plugin.

    We kindly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea receives sufficient support from other customers, our development team will carefully consider implementing it in a future update.

    If you have any further questions or need additional assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Blitz
    Blitz
    Participant
    November 11, 2025 at 10:53

    Please tell me, maybe I can at least change this text in the template settings? The problem cannot be solved with the plugin:(
    (screenshot of the second message)

    Avatar: Blitz
    Blitz
    Participant
    November 11, 2025 at 10:55

    In a previous post, I talked about this text.

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    November 11, 2025 at 11:36

    Hello @Blitz,

    Please add the following code to the functions.php file located in your child theme:

    
    function n2t_text_strings( $translated_text, $text, $domain ) {
        switch ( $translated_text ) {
            case 'From your account dashboard you can view your <a href="%1$s">recent orders</a>, manage your <a href="%2$s">billing address</a>, and <a href="%3$s">edit your password and account details</a>.' :
                $translated_text = 'From your account dashboard you can view your <a href="%1$s">recent orders</a>, manage your <a href="%2$s">billing address</a>, and <a href="%3$s">edit your password and account details</a>.';
                break;
        }
        return $translated_text;
    }
    add_filter( 'gettext', 'n2t_text_strings', 20, 3 );
    

    After that, you may edit the $translated_text string as needed:

    
    $translated_text = 'From your account dashboard you can view your <a href="%1$s">recent orders</a>, manage your <a href="%2$s">billing address</a>, and <a href="%3$s">edit your password and account details</a>.';
    

    Please make sure to keep the HTML tags within the text string.

    Best regards,
    8Theme Team

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