Return to previous page

Product Options off canvas popup at bottom of the screen

This topic has 8 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Ian

Ian

Participant

October 24, 2025 at 08:30

Hello,

I am getting the product options scroll up from the bottom of the screen when I scroll down past the product options, is it possible to disable that, on some of my products it covers the footer.

#457856 Copied

7 Answers

Alex Carter

Support staff

October 24, 2025 at 08:53

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#457860 Copied

Ian

Participant

October 24, 2025 at 09:08

Thankyou, here they are

Please contact administrator
for this information.

#457863 Copied

Alex Carter

Support staff

October 24, 2025 at 09:23

Hello,

We appreciate your prompt response.

Please go to XStore Builders > Single product builder with Elementor > edit template > delete the Sticky cart element – https://prnt.sc/AhjkPmopgTmF

We see that you are the owner of one license for our theme. We are currently working on re-engaging our customers and would be glad if you choose XStore for your next project as well.
Please do not hesitate to contact our support team — we are always happy to help.

Warm Regards,
The 8Theme Team

#457870 Copied

Ian

Participant

October 24, 2025 at 09:35

Thankyou, I tried that, but for some reason when I view structure it looks very different to yours

Files is visible for topic creator and
support staff only.

#457872 Copied

Alex Carter

Support staff

October 24, 2025 at 10:38

Hello,

We appreciate your prompt response.

We’ve recorded a video for you. Please check the Private Content area.

Warm Regards,
The 8Theme Team

Please contact administrator
for this information.

#457880 Copied

Ian

Participant

October 24, 2025 at 11:05

Thankyou very much 🙂

#457883 Copied

Ian

Participant

October 24, 2025 at 11:05

Thanks for the support! My topic “Product Options off canvas popup at bottom of the screen” has been successfully resolved.

#457884 Copied
Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Product Options off canvas popup at bottom of the screen’' has been successfully resolved, and the topic is now closed for further responses

Product Options off canvas popup at bottom of the screen

Explore our best WordPress WooCommerce Themes collection