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Sticky header not working after updating xstore theme and the core.

This topic has 7 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by gdd

gdd

Participant

October 20, 2025 at 23:28

After updating the XStore theme to 9.6 and then the core, the sticky header stopped working. I restored the working version (9.4), then tried again (just updated the theme and the core) and it’s still not working.

When I revert back, it works fine. Can I get help tracking down what may be causing the issue? I’m using a child theme, and I even deleted any custom code in the functions.php file just to test and it’s still not working. Thanks!

Please, contact administrator
for this information.

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6 Answers

Jack Richardson

Support staff

October 21, 2025 at 09:32

Hello @gdd,

Unfortunately, the access information you provided is not valid for us to log in. Could you please verify the details and provide the correct access credentials so that we can log in and review the issue?

Best regards,
8Theme Team

#457566 Copied

gdd

Participant

October 21, 2025 at 15:35

..

Please contact administrator
for this information.

#457614 Copied

Jack Richardson

Support staff

October 21, 2025 at 15:51

Hello @gdd,

Please clear your browser cache and check again. The issue has been resolved and will be included in the next update of the XStore Advanced Sticky Header plugin.

Best regards,
The 8Theme Team

#457618 Copied

gdd

Participant

October 21, 2025 at 19:01

Thanks! I use DEV as a spare. I typically work off staging, then deploy to production/live. Should I wait to update the staging until that update is available?

#457634 Copied

Jack Richardson

Support staff

October 21, 2025 at 19:36

Hello @gdd,

You can copy the file content from the following source: /wp-content/plugins/xstore-advanced-sticky-header/modules/customizer.php. The fix is in next function: enqueue_scripts(). This will allow you to make it work on your live site immediately without waiting for the update.

Best regards,
The 8Theme Team

#457637 Copied

gdd

Participant

October 21, 2025 at 22:51

Thanks for the support! My topic “Sticky header not working after updating xstore theme and the core.” has been successfully resolved.

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Sticky header not working after updating xstore theme and the core.

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