Return to previous page

Shipping vat is not being calculated at checkout

This topic has 6 replies, 2 voices, and was last updated 3 months ago ago by Luca Rossi

filiphdan

Participant

September 4, 2025 at 10:01

Hello,

Not shure if this is something with the theme but from nowere the vat shipping stoped being calculated at checkout, it just calculates the vat for the products, we did not make any changes and it has been working perfectly for several years, do you know what it migth be?

https://prnt.sc/p5lOur1oXAIu

Thank you for the help!

#454179 Copied

5 Answers

Luca Rossi

Support staff

September 4, 2025 at 12:26

Dear @filiphdan,

We hope this message finds you well.

Could you kindly resend the access credentials using your admin account? The account currently provided in the private content area is no longer functioning.

Thank you in advance for your assistance.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#454194 Copied

filiphdan

Participant

September 4, 2025 at 13:36

Hello,

Here it goes

Please contact administrator
for this information.

#454209 Copied

Luca Rossi

Support staff

September 5, 2025 at 09:38

Dear @filiphdan,

We hope this message finds you well.

We have reviewed the current tax settings and noticed the following: https://prnt.sc/vSh9jgZMrQsP.

Could you kindly provide an explanation of the logic behind your tax configuration? For your reference, please see the additional screenshots below:

– https://prnt.sc/fEY19ph1_DkJ
– https://prnt.sc/RSMC9qx6diRQ

We appreciate your assistance and look forward to your response.

Best regards,
The 8Theme Team

#454253 Copied

filiphdan

Participant

September 5, 2025 at 09:41

Hello,

I have just solved the issue this morning, it is already working properly, those were just taxes for products and taxes for shipping for all the countries we ship too, but it is solved now.

Regards!

#454254 Copied

Luca Rossi

Support staff

September 5, 2025 at 10:30

Hi @filiphdan,

Glad you’ve sorted it out.

Best Regards,
8Theme’s Team

#454259 Copied
Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Shipping vat is not being calculated at checkout’' has been successfully resolved, and the topic is now closed for further responses

Shipping vat is not being calculated at checkout

Explore our best WordPress WooCommerce Themes collection