Unable to use Xstore slider, upon using the widget it says no template found

Hello,

Thank you for reaching out to us.

Please apply patches – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/ > clear cache, and let us know the results.

Warm Regards,
The 8Theme Team

Hello,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team