• 

  Crashraider

  Participant

  July 8, 2025 at 13:27

  Hi, The links that appear in my account’s sidebar don’t work. For example, the orders link links to this address:

  https://main.url/orders

  And it should be:
  https://main.url/my-account/orders

  If I access it through the URL https://mail.url/my-account, then all the links from that page work, but they don’t work in the sidebar.

  The strangest thing is that it doesn’t work on the frontend, but if you go to the Header Builder and click on the “my account” element, the links do appear correctly.

  I need help please.

  Thanks

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #449278 Copied
  2 Answers
  

  Jack Richardson

  Support staff

  July 8, 2025 at 16:41

  Hello @Crashraider
  We installed the latest patch #9513246 on your web-site and it fixed the mentioned issue. Please, check now.
  Kind regards, Jack Richardson
  The 8theme’s team

  #449291 Copied
  

  Crashraider

  Participant

  July 17, 2025 at 23:00

  Thanks for the support! My topic “The links in the My Account sidebar don’t work.” has been successfully resolved.

  #450154 Copied
• Viewing 3 results - 1 through 3 (of 3 total)