Non-responsive elements in Theme Options

Hello,

Thank you for reaching out to us.

1/ Your site is under maintenance mode, so we can’t check it.
https://prnt.sc/I98D0uHNzhfz – https://www.8theme.com/documentation/xstore/woocommerce/great-things-are-on-the-horizon-or-site-visibility-from-woocommerce-plugin/

2/ There are two header builders available, and you can choose the one that best suits your preferences:
– Header Builder in Theme Options (old one) – https://youtu.be/RbdKjQrFnO4?feature=shared
– Header Builder with Elementor – https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

If you have 2 builders activated, the settings from the new one (Elementor) will have higher priority.

In your case, the settings from the new Elementor Header Builder work.

The same for Single Product Builder and Shop page (Archive products builder) – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/ https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Warm Regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

1/ Header: Go to XStore Builders > Header Builder with Elementor > edit template (the header builder in Theme Options can be disabled or simply ignored)
2/ Footer: XStore Builders > Footer > edit temmplate
3/ Single product layout: XStore Builders > Single Product Builder > edit template

We appreciate your feedback and understand your concerns regarding the Theme Options and how they interact with Elementor. The Theme Options panel is designed to provide global settings for your website, such as typography, colors, header and footer configurations, and other layout preferences. However, when using Elementor, some of these settings may be overridden by the page builder, especially if specific elements or templates are edited directly within Elementor.

To determine whether a particular item is being controlled by Elementor, we recommend checking if the section or element has been edited using Elementor templates (such as Header, Footer, or Single Product templates). You can do this by navigating to Elementor > Templates > clicking All in your WordPress dashboard. If a template exists for a specific section, it will take precedence over the native Theme Options.

We understand that managing site-wide settings across different tools can be a bit challenging. If you need further assistance in identifying which settings are controlled by the theme and which by Elementor, please feel free to provide specific examples, and we’ll be happy to guide you accordingly.

Warm Regards,
The 8Theme Team

Hello,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

To provide temporary wp-admin access, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Warm Regards,
The 8Theme Team

Hello,

We are currently unable to log in using the credentials you have provided. Could you please verify them at your earliest convenience?

Best regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

We’ve disabled Catalog mode (this option prevents customers from purchasing products) in Theme Options > Shop > Catalog mode. Please clear cache and check the result.

Warm Regards,
The 8Theme Team

Hello,

1/ XStore Builders > Single Product Builder > edit template > https://prnt.sc/sC_GzvNlL8qx > https://prnt.sc/iHhcPzE_sQzf

2/ This option can be disabled – https://prnt.sc/TvsOpBx9Osxb , or you can remove the price element at all via the Single Product Builder

3/ Woocommerce > Settings > Products > Inventory > Stock display format

Warm Regards,
The 8Theme Team

Dear @Tarje,

We hope this message finds you well.

1. Could you kindly confirm whether you would like to remove the price range displayed below the product title, as shown in the following screenshot: https://prnt.sc/wtaAhp-ZA1q7?

If so, please add the following custom CSS code by navigating to XStore > Theme Options > Theme Custom CSS > Global CSS:

.product-type-variable .elementor-widget-woocommerce-product-etheme_price {
    display: none;
}

2. To hide the product stock information, please use the CSS code below:

.woocommerce-variation.single_variation p.et_stock {
    display: none;
}

3. If you wish to remove the arrows from number input fields, kindly add the following CSS:

/* Chrome, Safari, Edge, Opera */
.quantity .quantity-wrapper input.input-text::-webkit-outer-spin-button,
.quantity .quantity-wrapper input.input-text::-webkit-inner-spin-button {
    -webkit-appearance: none;
    margin: 0;
}

/* Firefox */
.quantity .quantity-wrapper input.input-text[type=number] {
    -moz-appearance: textfield;
}

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hi @Tarje,

We’ve removed the quantity next to the add to cart button for you.

Could you please check again?

Thank you!

Dear @Tarje,

We’ve added this custom CSS code to the add to cart/buy now element:

selector .quantity {
    display: none !important;
}

https://prnt.sc/9z3khkv5B2kP

Best Regards,
8Theme’s Team

Dear @Tarje,

We hope this message finds you well.

Could you kindly assist us by uploading the missing screenshots to the following link: https://prnt.sc/? Currently, we are only able to view one screenshot.

Thank you in advance for your cooperation.

Best regards,
The 8Theme Team

Dear @Tarje,

We hope this message finds you well.

1. To remove the stock status from the quick view, please add the following custom CSS code to your site:

.et-quick-view-canvas p.et_stock {
    display: none;
}

2. We have resolved the issue related to the shopping cart icon.

3. The Wishlist and Compare features have been disabled in the mobile menu as per your request.

4. Currently, when a product is added to the cart, the off-canvas (quick cart) panel from the header will automatically open.

5. We will double-check the relevant settings. In the meantime, you can enforce the width of the cookie popup by applying the following custom CSS:

body .et-cookies-popup-wrapper {
    max-width: 500px;
}

Should you have any further questions or need additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team