Guest Purchase didn’t directed to Order Summary

Hello,

Thank you for reaching out to us with your concern.

We understand that you are experiencing an issue where customers are not being redirected to the order review (thank you) page after placing an order as a guest, and instead, they are being redirected to the cart page.

Please check how it works when no XStore theme is activated, but a default WooCommerce theme – Storefront (Appearance > Themes).
Let us know the results of the test.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
8Theme’s Team

Hello,

The results of the test you conducted indicate that the current issue is not related to our theme. As the developers of the theme, we are unable to influence or resolve this matter from our side. We kindly recommend that you contact WooCommerce plugin support directly for further assistance: https://wordpress.org/support/plugin/woocommerce/

Best regards,
8Theme’s Team

Dear @ahenseestudio,

We hope this message finds you well.

It has come to our attention that you are utilizing a custom thank you page. To assist you further, could you kindly provide us with access to the admin account so we can review the settings in more detail?

Additionally, we would appreciate it if you could share the link to the plugin you are currently using. While we strive to ensure compatibility with a wide range of plugins, please understand that it may not always be possible to guarantee seamless integration with every plugin available. Nevertheless, we are always open to exploring potential solutions.

Should you require any specific customizations tailored to your needs, please feel free to submit a request through the following link: [https://www.8theme.com/account/#etheme_customization_panel](https://www.8theme.com/account/#etheme_customization_panel).

Thank you for your understanding and cooperation. We look forward to your response.

Best regards,
The 8Theme Team

Dear @ahenseestudio,

We hope this message finds you well.

We have identified that the issue was caused by the Yoast SEO plugin. After disabling the plugin, the website is functioning properly.

We kindly suggest trying the solution provided in the following link: [https://www.8theme.com/topic/site-not-redirecting-to-order-received-page/#post-367964](https://www.8theme.com/topic/site-not-redirecting-to-order-received-page/#post-367964).

Should you need any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Dear ahenseestudio,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team