Layerslider not working with Blanco - by jodistuchlik

This topic has 16 replies, 5 voices, and was last updated 9 years, 1 months ago ago by Robert Hall

  • Avatar: jodistuchlik
    jodistuchlik
    Participant
    January 29, 2015 at 22:16

    Hi, I just purchased Blanco a few days ago and was trying to put the demo pages up.

    Layerslider is asking for some license key, and I do not have the slider up on my website. Can someone please lay out the proper procedure for the Slider configuration? I see some responses that indicate some issues with the Layerslider plugin.

    Please advise.

    15 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 29, 2015 at 22:39

    Hello,

    Do you have the latest version of the LayerSlider plugin installed?
    You can get it at this link:
    https://www.8theme.com/download-plugins/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jodistuchlik
    jodistuchlik
    Participant
    January 29, 2015 at 22:45

    Yes, I have 5.3.2 installed. This is how the site looks now:

    http://naturallysuburban.com/

    Avatar: Eva
    Eva Kemp
    Support staff
    January 29, 2015 at 23:04

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jodistuchlik
    jodistuchlik
    Participant
    January 29, 2015 at 23:13

    Okay, thanks Eva. You’ll find my reply in private content.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2015 at 00:00

    Hello,

    I’ve import our demo slider in LayerSlider settings and inserted the slider shortcode on the Home page.
    Please check the site now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jodistuchlik
    jodistuchlik
    Participant
    January 30, 2015 at 00:06

    Thanks Eva. It looks good!

    1) Is it possible for me to quickly change the images in the slider? What are the dimensions for the main images in the slider?

    2) Also, how do I quickly change the two smaller images below the slider?

    3) Is it possible for me to create separate pages/tabs that display different product categories, i.e. one tab/page for men’s products and another tab/page for women’s products?

    Avatar: Eva
    Eva Kemp
    Support staff
    January 30, 2015 at 13:02

    Hello,

    1. You can change images in slider settings. The dimensions of our demo images are 940px × 400px.
    2. Those banners are added on your Home page with the code

    <div class="banner one-half"><img src="[etheme_template_url]/images/assets/b1.jpg" alt="" />
    [etheme_btn title="Shop Now" url="test_url" class="active"]</div>
    <div class="banner one-half last"><img src="[etheme_template_url]/images/assets/b2.jpg" alt="" />
    [etheme_btn title="Shop Now" url="test_url" class="active"]</div>

    Go to Pages > Home and edit img src links to your images links.
    3. You can create categories in Products > Categories and mark each product for the category.
    Then you need add product categories to your menu in Appearance > Menus
    https://www.8theme.com/blog/how-to-include-product-category-into-menu/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: AlphaMarketing
    AlphaMarketing
    Participant
    February 16, 2015 at 16:05

    Hi,

    With regards to this website: auradecordesigns.co.uk

    We have had a similar problem with this slideshow this past week where the slideshow had disappeared from the front page of the website and the website was being redirected away to other websites.

    We believe that an update of the them and WordPress to the latest version might resolve this but is there anything I could try before?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 16, 2015 at 19:08

    Hello @AlphaMarketing,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: AlphaMarketing
    AlphaMarketing
    Participant
    February 18, 2015 at 10:15

    Hi Eva,

    Apologies in the delay in getting back to you.

    You’ll find the wp-admin panel credentials in private content.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 18, 2015 at 14:46

    Hello @AlphaMarketing,

    You’re using old versions of WordPress, LayerSlider plugin and the theme.
    Please update them to the latest versions:
    https://www.8theme.com/download-plugins/
    http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246
    https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade

    Don’t forget to create a back up before the update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: AlphaMarketing
    AlphaMarketing
    Participant
    February 18, 2015 at 16:24

    Thanks for getting back to me Eva.

    I’m trying to update the layerSlider plugin which has asked me to re-enter the purchase code.

    I’ve done so but keep getting this error message:

    “Your purchase code appears to be invalid. Please take special care to enter it correctly without accidentally including spaces or other additional characters. Please note, this feature won’t accept your theme’s purchase code. This also can be a temporary issue in our services. In that case please try it again in a few hours.”

    See the private content for my purchase code:

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 18, 2015 at 20:24

    Hello,

    You need download the plugins at this link https://www.8theme.com/download-plugins/ and upload a new plugin folder via FTP and replace the old one in wp-content/plugins directory.
    Purchase key needs to be inserted if you bought the plugin yourself, purchase key of the theme won’t affect it at all.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: ruthdoeschner
    ruthdoeschner
    Participant
    March 11, 2015 at 18:58

    Hi, I just purchased Blanco today and installed the demo content pages. Layerslider isn’t working.
    Slider doesn’t appear on my site.It is asking for some license key.

    Please advise.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 11, 2015 at 19:28

    Hello @ruthdoeschner,

    I’ve imported the demo slider for you. Please check.
    Also please read our documentation about slider:
    https://www.8theme.com/demo/docs/blanco/index.html#!/slideshow

    Regards,
    Robert Hall.

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