The newsletter is not showing up on my mobile phone

This topic has 4 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Natali
    Natali
    Participant
    January 15, 2024 at 17:59

    Hi, dear
    the newsletter is not showing up on my mobile phone. maybe I missed some settings?
    phone cache cleared
    newsletter
    thank you

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 16, 2024 at 07:27

    Hello, @Natali,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

    Please note that we have disabled the mobile optimization feature located in the XStore > Theme Options > General/Layout section of your site’s settings.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Natali
    Natali
    Participant
    January 16, 2024 at 12:48

    Tony, thank you very much. I highly appreciate your professional work. My site is beautiful because of you.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 16, 2024 at 12:51

    Hello, @Natali,

    We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads -Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

    Thank you for your time. We hope you have a wonderful day.

    Please note that for any new issues, you should create a new ticket on the support forum.

    This topic is now closed.

    Warm regards,
    8Theme’s Team

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The issue related to '‘the newsletter is not showing up on my mobile phone’' has been successfully resolved, and the topic is now closed for further responses

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