This topic has 4 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Tony Rodriguez
Hi, dear
the newsletter is not showing up on my mobile phone. maybe I missed some settings?
phone cache cleared
thank you
Hello, @Natali,
Thank you for contacting us and for using XStore.
We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.
Please note that we have disabled the mobile optimization feature located in the XStore > Theme Options > General/Layout section of your site’s settings.
Should you require any further assistance, please do not hesitate to reach out.
Best regards,
The 8Theme Team
Tony, thank you very much. I highly appreciate your professional work. My site is beautiful because of you.
Hello, @Natali,
We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads -Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.
Thank you for your time. We hope you have a wonderful day.
Please note that for any new issues, you should create a new ticket on the support forum.
This topic is now closed.
Warm regards,
8Theme’s Team
The issue related to '‘the newsletter is not showing up on my mobile phone’' has been successfully resolved, and the topic is now closed for further responses