Reply 349129 to: PLEASE HELP WITH THEME OPTIONS!!!!!!!!!!!!!!!!!!!!
Tony Rodriguez
Support staff
March 7, 2023 at 06:43
Hello, @Tyler,
There are a few possible reasons why Woozone may not be importing product variations correctly and instead displaying a clothing sizing guide. Here are a few troubleshooting steps you can try:
1. Ensure that your WooCommerce product has variations created with unique attributes such as size or color. Without variations, Woozone will not be able to import product variations.
2. Check that your WooCommerce product is set up to use variable products. This can be done by navigating to the “Product data” section in the WooCommerce product editor and selecting “Variable product” from the dropdown menu.
3. Check that the product data is properly mapped in Woozone. This can be done by navigating to the “Product Import” section in Woozone and selecting “Map fields” for the specific product. Ensure that the correct fields are mapped for the product attributes.
4. Check that there are no conflicts between the two plugins. You can try disabling other plugins to see if there is a conflict causing the issue.
5. If none of the above solutions work, you can try reaching out to Woozone’s support team once for further assistance on this issue.
