PLEASE HELP WITH THEME OPTIONS!!!!!!!!!!!!!!!!!!!!

This topic has 4 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

  • Avatar: Tyler
    Tyler
    Participant
    March 6, 2023 at 23:45

    Wzone isn’t importing the product variation. It is displayed a clothing sizing guide..

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 7, 2023 at 06:43

    Hello, @Tyler,

    There are a few possible reasons why Woozone may not be importing product variations correctly and instead displaying a clothing sizing guide. Here are a few troubleshooting steps you can try:

    1. Ensure that your WooCommerce product has variations created with unique attributes such as size or color. Without variations, Woozone will not be able to import product variations.

    2. Check that your WooCommerce product is set up to use variable products. This can be done by navigating to the “Product data” section in the WooCommerce product editor and selecting “Variable product” from the dropdown menu.

    3. Check that the product data is properly mapped in Woozone. This can be done by navigating to the “Product Import” section in Woozone and selecting “Map fields” for the specific product. Ensure that the correct fields are mapped for the product attributes.

    4. Check that there are no conflicts between the two plugins. You can try disabling other plugins to see if there is a conflict causing the issue.

    5. If none of the above solutions work, you can try reaching out to Woozone’s support team once for further assistance on this issue.

    Kind Regards,
    8Themes Team.

    Avatar: Tyler
    Tyler
    Participant
    March 9, 2023 at 00:01

    The static block isn’t updated on the web side. I have already turned off two options to fix the CSS issue

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 9, 2023 at 07:18

    Hello, @Tyler,

    We would appreciate it if you could provide us with more information about your issue, including a screenshot so that we can better understand the problem and provide you with an appropriate solution.

    In order for us to assist you, please provide your WordPress Admin Login details in the private content area using the following format:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    We recommend that you take a complete backup of your site before proceeding.

    You may upload screenshots to https://postimages.org/ and paste the links here.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

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