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Problems with plugins and link styles. - by Baskakow

This topic has 14 replies, 3 voices, and was last updated 4 years, 4 months ago ago by Olga Barlow

Baskakow

Participant

July 27, 2021 at 06:42

In our store, we have problems with the YITH WooCommerce Compare plugin. It is not displayed in the menu, although it is configured.

Also, the links configured with the main color are not shown with the configured color, so it does not distinguish a link from the normal text, both on product pages and on normal pages and blog posts.

We need those details to be resolved in order to deliver the project.

Please, contact administrator
for this information.

#296218 Copied Theme version: 8.0.2 WooCommerce version: 5.5.2

13 Answers

Rose Tyler

Support staff

July 27, 2021 at 06:58

Hello,

Thanks for using our theme.
1/ Please provide temporary FTP access, so we can take a closer look.
2/ Provide screenshots of where the color of links should be changed.
You can use Gayzo or Lightshot screenshot tools to make and share screenshots.

Regards

#296220 Copied

Baskakow

Participant

July 27, 2021 at 07:11

1. Done
2. All product pages. For example, mailto type links
https://gyazo.com/caeeeff9b5654367fa716b6fe633d388

Please contact administrator
for this information.

#296225 Copied
Rose Tyler

Support staff

July 27, 2021 at 07:16
1/ Add the next code in Theme Options > Theme custom CSS:

p a, ul a { color: #ddbd35; }

2/ I will let you know once our technicians fix it. Please do not change access.

Regards
#296227 Copied
Baskakow

Participant

July 27, 2021 at 07:22

1. The delivered code worked.
2. I will be waiting for them to fix the plugin compatibility.

Thank you very much.

#296229 Copied

Baskakow

Participant

July 27, 2021 at 17:03

We have not had any news regarding the incompatibility of the template with the YITH WooCommerce Compare plugin that prevents the SVG symbol to be in the header.

We need this to be resolved so we can deliver the project in good condition.

https://gyazo.com/0e0f7f06ada2cacdf5a7f5af6d56b16c

#296365 Copied

Olga Barlow

Participant

July 27, 2021 at 17:11

Hello,

Thank you. We’ll inform once fix the issue.

Regards

#296367 Copied

Baskakow

Participant

July 27, 2021 at 17:36

We will wait for the report, because this feature is important for the project. Keep me posted.

#296377 Copied

Baskakow

Participant

July 27, 2021 at 19:16

We have seen that you have logged into the site and tried some changes, but the header is still the same, as it does not support the compare symbol. Can the template error be fixed? Because before the major update it worked fine.

#296386 Copied

Olga Barlow

Participant

July 27, 2021 at 20:24

Hello,

Yes, our developers checked the issue and they are working on it. I hope that you understand that we need some time to fix and test the option after that. I suppose that problem will be fixed tomorrow. I’ll inform you.
Till this happened I uploaded a custom SVG compare icon.

Regards

#296392 Copied

Baskakow

Participant

July 27, 2021 at 20:30

The problem is bigger. They messed up the product block filters in WPBakery Page Builder. Now we can’t place only products on offer on certain products on the website. Seriously, they ruined a whole day of development with that. Instead of fixing something, they made us take a step backwards.

We want them to fix it.

#296393 Copied

Olga Barlow

Participant

July 27, 2021 at 20:45

Hello,

Explain the issue in more detail. Provide link to product where you used that element, provide screenshot of the issue for better understanding.

Regards

#296395 Copied

Baskakow

Participant

July 27, 2021 at 20:54

The filter so that only offers appear does not work on the website, due to the horrible changes they made to the site, in addition to installing a plugin that we did not request, since they could still access by FTP.

To explain it with apples and pears I attach the screenshots.

https://gyazo.com/f4e2202805dc0fbb87292e9f36ab11fb

https://gyazo.com/387c0684b39a689c530984df6792585e

So, please do your job right once and for all.

#296398 Copied

Olga Barlow

Participant

July 27, 2021 at 21:31

Hello,

Answered here https://www.8theme.com/topic/horrible-website-changes/

Regards

#296402 Copied
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