Reply 267463 to: failed to import demos!

Avatar: Rose Tyler
Rose Tyler
Support staff
January 9, 2021 at 08:20

Hello,

Thanks for using our theme. You can activate the theme now.

If you want to run the fresh WordPress installation you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. It is recommended to disable the theme https://prnt.sc/unle03 before the reset.

Provide us with temporary wp-admin access, so we can assist you with the demo content import. Do you want to install the organic-cosmetics (WPBakery) version?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

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