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  Imran Pirvani

  Participant

  November 25, 2020 at 09:34

  i am updating theme and xstore core and plugins but unable to do that. The error is below

  Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  Please let me know what happen? if i deregister the key and then register it will not registering the theme

  #261162 Copied Theme version: 7.1 WooCommerce version: 4.7.0

  6 Answers

  

  Rose Tyler

  Support staff

  November 25, 2020 at 09:39

  Hello,

  Please check this topic – https://www.8theme.com/topic/cant-update-the-theme-and-core-plugin/
  What error do you get when try to re-register the theme? Provide us with your purchase code.

  Regards

  #261164 Copied
  

  Imran Pirvani

  Participant

  November 25, 2020 at 09:46

  i am working on the site once i complete then i will deregister and then register it. If it will not work i will update you

  #261169 Copied
  

  Imran Pirvani

  Participant

  November 25, 2020 at 09:46

  here is the purchase code in private content area

  Please contact administrator
  for this information.

  #261170 Copied
  

  Rose Tyler

  Support staff

  November 25, 2020 at 10:19

  We do not see any problem with the activation limit for the code.
  Let us know if you have any other questions.

  Regards

  #261176 Copied
  

  Imran Pirvani

  Participant

  December 7, 2020 at 17:13

  Hi

  I am unable to update theme, the error is below

  The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  please guide what i have to do

  #262996 Copied
  

  Rose Tyler

  Support staff

  December 8, 2020 at 09:05

  Hi,

  Update the theme and plugins via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

  Regards

  #263043 Copied