Can't update theme - by codeninja - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 5 years, 5 months ago ago by codeninja

  • Avatar: codeninja
    codeninja
    Participant
    July 7, 2020 at 12:29

    When I try to update the theme I get this error:

    An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    I also do the steps you mentioned in following topic but they didn’t work
    https://www.8theme.com/topic/cant-update-theme-3/

    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 7, 2020 at 22:47

    Hello,

    Provide us with temporary WP Dashboard access to your site to check.

    Regards

    Avatar: codeninja
    codeninja
    Participant
    July 8, 2020 at 05:47

    Shared

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 8, 2020 at 16:05

    Hello,

    Did not face any problem during theme or plugin update https://gyazo.com/263393a11599fc5f807727c8ac9204a0 after clicking the Check again button http://prntscr.com/te5wbc

    Regards

    Regards

    Avatar: codeninja
    codeninja
    Participant
    July 9, 2020 at 05:22

    Thank You

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