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  codeninja

  Participant

  July 7, 2020 at 12:29

  When I try to update the theme I get this error:

  An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  I also do the steps you mentioned in following topic but they didn’t work
  https://www.8theme.com/topic/cant-update-theme-3/

  #243516 Copied Theme version: 6.3.6 WooCommerce version: 4.2.2
  4 Answers
  

  Olga Barlow

  Participant

  July 7, 2020 at 22:47

  Hello,

  Provide us with temporary WP Dashboard access to your site to check.

  Regards

  #243597 Copied
  

  codeninja

  Participant

  July 8, 2020 at 05:47

  Shared

  Please contact administrator
  for this information.

  #243637 Copied
  

  Olga Barlow

  Participant

  July 8, 2020 at 16:05

  Hello,

  Did not face any problem during theme or plugin update https://gyazo.com/263393a11599fc5f807727c8ac9204a0 after clicking the Check again button http://prntscr.com/te5wbc

  Regards

  Regards

  #243713 Copied
  

  codeninja

  Participant

  July 9, 2020 at 05:22

  Thank You

  #243774 Copied
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