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Main menu does not work on mobile - by SimoG

This topic has 10 replies, 3 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

SimoG

Participant

May 29, 2020 at 17:39

Hi the navigation main menu does not work on mobile, not open by clicking on icon

#239258 Copied Theme version: 4.3

9 Answers

Rose Tyler

Support staff

May 30, 2020 at 08:03

Hello,

Do you use the latest version of Core plugin http://prntscr.com/sqi6s1 ?
Try to disable all third-party plugins that do not come bundled with our theme https://www.8theme.com/demo/docs/legenda/Plugins/Included_Plugins , and check if it fixes the problem.

Regards

#239300 Copied

SimoG

Participant

May 30, 2020 at 09:49

Yes we have latest version installed, and tried to deactivate all plugins, but that does not fix.
I notice the issue is only on homepage, on internal page the menu works well.

#239309 Copied

Rose Tyler

Support staff

May 30, 2020 at 10:26

Provide temporary wp-admin access, so we can take a closer look.

Regards

#239310 Copied

SimoG

Participant

May 31, 2020 at 15:43

Done

Please contact administrator
for this information.

#239425 Copied

Olga Barlow

Support staff

June 1, 2020 at 10:58

Hello,

There is some JS error causes issues with the menu http://prntscr.com/srku1k
The error appears when Variation Swatches for WooCommerce – Pro plugins enabled. Please, provide us with FTP access to check the issue in more detail.

Regards

#239486 Copied

SimoG

Participant

June 3, 2020 at 07:41

ok
please remember also the ajax search in homepage does not work properly

Please contact administrator
for this information.

#239666 Copied

Olga Barlow

Support staff

June 3, 2020 at 13:10

Hello,

We have fixed the problem. Check now, please.

Regards

#239717 Copied

SimoG

Participant

June 3, 2020 at 15:28

Thanks it works!
Can I update plugins and theme without lose fix?
Do you check the ajax search does not work on homepage?

#239744 Copied

Olga Barlow

Support staff

June 4, 2020 at 08:27

Hello,

We’ll include the fix of the JS error in the next theme update. Don’t reupload theme before the next update. Check search now.

Regards

#239842 Copied
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