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Social Media Share – Display Issues

This topic has 6 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

khoavo

Participant

October 25, 2019 at 20:40

Hi, there seems to be an issue with the social media display feature on the header.

When I click on the Facebook Share icon: https://prnt.sc/po6z9d
Tthe share visual doesn’t show any image of the site: https://prnt.sc/po6zdt

On my other themes when I click share, it displays an image, at least the home slider image, etc. Is there something I need to adjust, coding, etc. on my end? Please let me know.

Thanks!

Please, contact administrator
for this information.

#223865 Copied Theme version: 6.0.1

5 Answers

Rose Tyler

Support staff

October 26, 2019 at 07:52

Hello,

You can use Yoast SEO plugin to choose images for the FB. Don’t forget to clean the FB cache for the posts you already shared https://developers.facebook.com/tools/debug/sharing/
+ Go to Theme Options > General > Disable default Open Graph meta tags > On.

Regards

#223870 Copied

khoavo

Participant

October 26, 2019 at 08:06

Do I hace to use Yoast SEO to show an image on FB post? I don’t mind if it uses a default image.

I just debugged from the link: https://developers.facebook.com/tools/debug/sharing – and turned the open graph meta to On, but it still didn’t work.

On my other themes, I didn’t have to do these steps, since the website and theme automatically displays one of the slider revolution image from the homepage, when I post on Facebook.

#223872 Copied

Rose Tyler

Support staff

October 26, 2019 at 09:08

Hello,

Yes, I would recommend you to use the SEO plugin.
If you do not want to use the plugin, “Disable default Open Graph meta tags” option should be off.

Regards

#223874 Copied

khoavo

Participant

October 26, 2019 at 16:40

Ohhhh got it, I thought you said to turn it On previously. It works without having to use the Yoast SEO. I didn’t want to have to deal with getting the Facebook App ID from my client in order for the Yoast plugin to work.

The default images it picks up for the preview is fine, no need to customize which images to show. Thanks for your help.

#223884 Copied

Rose Tyler

Support staff

October 26, 2019 at 16:56

You’re welcome!

Regards

#223885 Copied
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