1 I deleted all the message as soon as I got them because they was no help to me anyways. They offered no help to us and the only noted thing from woocommerce replies was they placed all the blame onto 8themes.
If I had known you wanted to see them earlier I would have saved them.
2 We already download the loco plugin
Do you mean this location http://prntscr.com/oqyihd and http://prntscr.com/oqyj1f