Hello,
https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
If you use Loco Translate then go to Loco Translate > Plugins > WooCommerce.
WooCommerce has the support forum and you can report about problems https://wordpress.org/support/plugin/woocommerce/ or https://github.com/woocommerce/woocommerce
Regards