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Difficult to Translate Royal Theme - by Inf Ross

This topic has 37 replies, 8 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

Inf Ross

Participant

December 28, 2016 at 01:34

Hi,

After some trying, I couldn’t translate Royal theme in Italian. I have created the .po and .mo files from Royal.pot but some label keep remain in English.

Could you help me and tell me why the translations file doesn’t work?

Best regards and thanks in advance,

Marco

Please, contact administrator
for this information.

#150370 Copied Theme version: Last One WooCommerce version: Last One

36 Answers

Rose Tyler

Support staff

December 28, 2016 at 08:12

Hello,

Please read how to translate theme correctly https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate

Regards,
Rose Tyler.

#150377 Copied

Inf Ross

Participant

December 28, 2016 at 08:44

Hello,

Thanks for your answer, but I have already read the Royal Documentation.

Some value keep remain in English.

I have sent you the credentials to look in my Dashboard and FTP access.

Thanks,

Marco

#150382 Copied

Eva Kemp

Participant

December 28, 2016 at 16:04

Hello,

Please specify the folder where your site files are located via FTP.

Regards,
Eva Kemp.

#150419 Copied

AntoinePopeye

Participant

January 9, 2017 at 12:21

Hi, same here, cannot translate my site in french, it always displays “cart” instead of “panier”, like written in .po file… any advice ? FTP access in private. Thanks !

Please, contact administrator
for this information.

#151250 Copied

Eva Kemp

Participant

January 10, 2017 at 10:22

Hello @AntoinePopeye,

Your site is under maintenance mode.
Please provide WP Dashboard credentials to be able to see it.

Thank you.
Regards,
Eva Kemp.

#151348 Copied

AntoinePopeye

Participant

January 10, 2017 at 10:44

Hi Eva,
WP Dashboard in private content. Need anything else ?

Antoine

Please, contact administrator
for this information.

#151358 Copied

Eva Kemp

Participant

January 10, 2017 at 17:43

Hello @AntoinePopeye,

I’ve updated translation files.
Please check cart widget now.

Regards,
Eva Kemp.

#151460 Copied

AntoinePopeye

Participant

January 10, 2017 at 19:01

Great thanks, CAN you tell me how you did it ? Because, there are other things to be translated (Like in the top bar, “Logout” for example).

#151468 Copied

jbuchheit

Participant

January 10, 2017 at 22:32

I know this isn’t the right thread for my issue – however, I have no idea what happened to the Create New Topic button in my account. I am having an problem with the “reset password” link in Royal theme. (for my website users) Can staff please create a topic for me in the appropriate spot? The reset password link does send an email to the customer account when the customer enters their email address. The link to reset the password contained in the email then takes them back to the same page, where they have to fill in their email address again – it’s like it’s stuck in a loop. Thank you and sorry for posting this in an unrelated thread. (Can you also find out where my Create a New Topic button for this forum went?)

#151477 Copied

Eva Kemp

Participant

January 11, 2017 at 15:13

Hello @AntoinePopeye,

This is described in the article http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).

Regards,
Eva Kemp.

#151566 Copied

Eva Kemp

Participant

January 11, 2017 at 15:18

Hello @jbuchheit,

Do you see “Submit topic” button when you’re at this link https://www.8theme.com/forums/royal-wordpress-support-forum/ http://storage8.static.itmages.com/i/17/0111/h_1484144248_5884747_741bcbba9c.jpeg ?

Please provide WP Dashboard credentials in Private Content.

Regards,
Eva Kemp.

#151567 Copied

AntoinePopeye

Participant

January 11, 2017 at 17:36

Thank you very much ! it’s working fine.

#151610 Copied

Eva Kemp

Participant

January 12, 2017 at 14:37

Hello @AntoinePopeye,

You’re welcome.

Regards,
Eva Kemp.

#151688 Copied

jbuchheit

Participant

January 12, 2017 at 19:18

Hi Eva. I see “Submit New Topic” now with the link you provided. Please see private content for wp dashboard credentials (for the “forgot password” / email looping issue). Thank you!

Please, contact administrator
for this information.

#151732 Copied

AntoinePopeye

Participant

January 13, 2017 at 18:02

Hi Eva, i need your help again. The subject is different so i wanted to create a topic but failed. Here are my problems :

1) In the header, i have on the left, a box for social sharing (which i have deleted from the admin). Now i have this empty box that i don’t want. How can i deleted it ?

2) I now have my website in french and english, thanks to you, but, how can i add a language switcher without using an external plugin (like WPML that you advice in another topic). Is it possible ? Can you advice a free tool (WPML isn’t free) that only uses the .mo file i have (fr_FR), something that doesn’t translate my website.

Thanks in advance.

Antoine

#151846 Copied

Eva Kemp

Participant

January 16, 2017 at 16:40

Hello @jbuchheit,

I checked this issue on my local installation and didn’t get it.
Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#152028 Copied
Eva Kemp

Participant

January 16, 2017 at 17:13
Hello @AntoinePopeye,

1. Please add this code in Theme Options > Custom CSS > Global Custom CSS:

.header-type-6 .header .tbs span { display: none: }

2. You can try to use Polylang plugin. It’s free and only your translation files are used.

Regards,
Eva Kemp.
#152037 Copied
Inf Ross

Participant

May 25, 2017 at 12:06

Hello,

I have some problem to translate string like “View Cart”, “Checkout” and other label of cart. My site is http://www.pasticceriamosaico.com. I have translate all the royal po file, but for that strings the translation doesn’t work. How can I translate?

Thanks in advance

Marco

#164128 Copied

Rose Tyler

Support staff

May 25, 2017 at 13:36

Hello, @Inf Ross,

Please provide wp-admin and FTP access in Private Content so we could check.

Regards,
Rose Tyler.

#164143 Copied

Inf Ross

Participant

May 25, 2017 at 13:39

Hi,

here you are.

Please, contact administrator
for this information.

#164147 Copied

Rose Tyler

Support staff

May 25, 2017 at 13:51

Hello,

You need update theme to the latest version (3.0.2.1), find it on ThemeForest where you bought theme https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.
Also, update all required plugins: https://www.8theme.com/download-plugins/.

Then you need to synchronize translation files after update to get new strings.
You may update your translation .po file as described here http://betterwp.net/wordpress-tips/create-pot-file-using-poedit./ (the section “Updating a .po (and .mo) file”).
or
Button Sync (Loco Translate plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards,
Rose Tyler.

#164151 Copied

Inf Ross

Participant

May 25, 2017 at 15:24

Hi,

I have just done the update and still not work. Some strings change in english (like Cart for a second is CARRELLO and after some seconds change in CART).

Please fix it immediatly for our business.

Marco

#164165 Copied

Inf Ross

Participant

May 25, 2017 at 15:41

The file .po and .mo contains the translation for “View Cart” and “Recently added item(s)” but after the update file they keep remain in English.

If think that is a problem about your theme that can’t take the translation value.

#164167 Copied

Rose Tyler

Support staff

May 25, 2017 at 15:48

Hello,

Is your problem solved? http://prntscr.com/fbzo4u

Regards,
Rose Tyler.

#164169 Copied

Serge2017

Participant

May 30, 2017 at 00:06

Hello.
Also there is a problem with the translation. We used the program poedit
As you can see, not all system messages translated. For example, shopping cart, search, read more and more. Access to the site in stealth.
Thank you.

Please, contact administrator
for this information.

#164493 Copied Theme version: ROYALSTOREv 3.0.2.1 WooCommerce version: 3.0.7

Rose Tyler

Support staff

May 30, 2017 at 07:15

Hello, @Serge2017,

I’ve checked your site http://prntscr.com/fdoma5
Please read our documentation https://www.8theme.com/demo/docs/royal/#!/1_how_to_translate https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards,
Rose Tyler.

#164502 Copied

Serge2017

Participant

May 30, 2017 at 16:26

Hello.
Unfortunately, nothing has changed.
Again all the steps in the instructions.
Translated with the help of the program poedit, the file filled in the directory of the theme (.po .mo) in the file wp-config lines added $locale=’ru_RU’;
However, nothing has changed (remained COST: )
In addition, the manual does not say that you need to install the plugin LOCO TRANSLATE. But it doesn’t matter.
The fact is that, again, nothing. Need help and clarification. Thank you.

#164572 Copied

Max Mullins

Participant

May 30, 2017 at 17:00

Hello @Serge2017

Please provide us with wp-admin and ftp credentials to your site.

Regards,
Max Mullins

#164573 Copied

Serge2017

Participant

May 30, 2017 at 17:12

wp-admin and ftp credentials to site in Private Content

Thank you.

Please, contact administrator
for this information.

#164575 Copied
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