This topic has 14 replies, 4 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp
Hey there,
I run a website http://www.cloud9wines.co.uk with Legenda.
I have some issues. 1st of all, “ADd to cart” buttons are not aligned.
2nd issue: Ajax is not working anymore. The loading time si huge when you click on “ADD TO BASKET”
and 3rd problem is with visual composer. Here is an ex: http://cloud9wines.co.uk/winemakers/sola-classic/
That text should not have a border. I tried in many ways to edit it but i cant. You can see with inspect element “.vc_custom_1412076248596 {
border-style: dotted !important;
}” That shoudnt be there. I tried to force it to Border-style: none; in cumstom css but no effect.
Hello MistodinisAndrei,
please provide us with admin credentials for your site in private content. We need them to check your backend.
Regards,
Stan Russell.
Done
Hello,
1. Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .
Don’t forget to create back up of your files and database before starting update process!
2. Border style was added in the column settings:
http://storage2.static.itmages.com/i/15/1210/h_1449756654_3837891_ace12aa851.png
I’ve removed it.
Please check the page now.
Regards,
Eva Kemp.
Hey,
I did all the updates u required from me, but the issues are still there. Ajax is loading for so long…And Add to cart buttons are not aligned. How can i solve this?
Hello,
Please give us correct FTP credentials in private content as we can’t log in with the current ones.
Thank you.
Regards,
Eva Kemp.
There u have them
Hello,
As I see there is an error on your site:
http://storage6.static.itmages.com/i/15/1216/h_1450253644_6935492_27bf7fd6c6.png
500 error is related to a server configuration.
Ask your hosting provider to check error log what is causing this issue.
Best regards,
Jack Richardson.
Thank you Jack, but what about that add to cart button? I cant align them.
Hello,
Please add this code in custom.css file:
.slide-item .product .products-page-cats, .products-grid .product .products-page-cats {
height: 30px;
}
.products-grid .product .product-name {
height: 40px;
}
Regards,
Eva Kemp.
That code is not working.
Hello,
It seems that there is cached data on your server. Please clear it or ask your hosting provider support to remove it.
Best regards,
Jack Richardson.
I turned it off..I removed the data…And still same problem..
Hello,
As I see the “Add to Cart” button is aligned:
http://storage3.static.itmages.com/i/15/1216/h_1450292384_1992204_7ff9eade30.png
So, seems the problem is with caching on your server.
Try to clear browser cache and check again.
Regards,
Eva Kemp.
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