Thanks so much for your assistance. I was able to find a Font Awesome icon that will work for now, pending our client’s approval.

I need one last bit of help. I’d like to remove/replace the search icon in top right of the menu with a menu item that includes an image. Is that possible?

Please see Private Content for more details.

Hi Eva,

What the error was stating is that there is a robots.txt file already created (not by me), that is blocking Google (and other search engines) from crawling the site. A robots.txt file BLOCKS search engine spiders.

A theme should always come with the option to put a description tag on the site so people can find the site by doing a search.

I’m not sure where the robots.txt file can be found, but based on the error message, my conclusion is that one exists, and that it must have been included with the theme files.

I thought I did that already.

On the server, I have “legenda” and “legenda-child”

In the legenda-child folder I have a folder called “js” and inside that folder I have the etheme.js file with the code commented out.

Does that sound correct?

Yes it works, thank you… and I like the option in admin panel that you checked. I’m assuming that created the pop up that appears when you add something to the cart where customers can click, “continue shopping” or “view cart.” (or however it’s worded)

I’m just wondering how to make the changes to etheme.js a PERMANENT change, so when an update is released, I don’t have to comment out this line every time. Is there a way for me to be able to do that?

Thanks in advanced.

Okay, but what about this error?

https://www.8theme.com/topic/woocommerce-categories-widget-toggling/

I thought it was permanently fixed…

Thanks

He’s using the visual editor. He highlights the text and makes some of it bold using the “b” button and highlights another part and uses the blockquote button. He just uses what’s available in the editor’s kitchen sink.

He doesn’t know HTML coding. I taught him how to do image tags and break tags. That’s all he knows how to do as far as coding.

He’s copying and pasting from websites. For instance, he sells products by the brand “Now Foods.” He generally goes directly to the manufacturer’s website and copies the description to use on his website. So for instance, here is a link to a page he might copy and paste from:

http://www.nowfoods.com/Glucosamine-and-Chondroitin-Extra-Strength-120-Tablets.htm

I tried to duplicate how he could copy and paste wrong. I copied the text, included the social media buttons and it definitely added in some extra formatting.

I just sent him an email explaining that he needs to use the “paste without formatting” or “paste as plain text” option.

I just want to make sure it’s 100% his fault. I’m assuming that it is. I really appreciate your assistance.

Okay. So I think somehow he’s copying text from other websites to put on his website and it’s picking up all this whacky code that they have on their site. Because he sells vitamins and supplements, he goes to each product brand’s website to get descriptions. I’ve tried to replicate the code through copying and pasting, but haven’t been successful.

I’d really like to get to the bottom of this and make absolute sure this is his fault and nothing to do with the theme. You and I would both prefer it be his fault, (LOL), but don’t want to say so unless I’m 100% certain. I’m feeling confident that this is HIS issue.

Can you please tell me if the code that’s showing up looks like code from your theme? Any ideas of HOW he could be copying and pasting wrong? (I know that isn’t your problem. I’m so confused, so just wondering if you have any ideas for me on that?) For instance, I copied some text from a website that included social media buttons and it definitely copied some extra weird stuff, but didn’t replicate the scripts and things that keep appearing in each product’s description.

THANK YOU for your diligence on this matter and for discovering the description coding. I’m so sorry I didn’t discover that sooner. I felt like I had checked EVERYTHING, but I was wrong.

Okay this is crazy. I’m clicking on any product he’s put in recently and they’re all messed up. He doesn’t know much HTML at all, outside of tags. So, there’s no way he put in all this code like this… etc:

<![endif]–> <!– [if gte IE 7]>
<link rel=”stylesheet” type=”text/css” href=”/idc/fragments/lib-other-nf2-sup-css_stylesheet/ie7.css” />
<![endif]–> <!– [if gte IE 8]>
<link rel=”stylesheet” type=”text/css” href=”/idc/fragments/lib-other-nf2-sup-css_stylesheet/ie8.css” />
<![endif]–><script src=”https://ajax.googleapis.com/ajax/libs/jquery/1.6.2/jquery.min.js”></script><script src=”/idc/fragments/lib-other-nf2-sup-css_stylesheet/scripts/jquery.mousewheel.js” type=”text/javascript”></script><script src=”/idc/fragments/lib-other-nf2-sup-css_stylesheet/scripts/jScrollPane.js” type=”text/javascript”></script><script src=”/idc/fragments/lib-other-nf2-sup-css_stylesheet/scripts/tabcontent.js” type=”text/javascript”></script><script src=”/idc/fragments/lib-other-nf2-sup-css_stylesheet/scripts/jquery-1.4.4.min.js” type=”text/javascript”></script><script src=”/idc/fragments/lib-other-nf2-sup-css_stylesheet/scripts/scroller.js” type=”text/javascript”></script><script src=”/idc/fragments/lib-other-nf2-sup-css_stylesheet/scripts/slides.min.jquery.js” type=”text/javascript”></script><script>// <![CDATA[
$(function(){
$(‘#slides’).slides({
preload: true,
play: 5000,
pause: 1000,
effect: ‘fade’,
fadeSpeed: 1000,
crossfade: true,
hoverPause: true
});
});
// ]]></script><script type=”text/javascript” language=”JavaScript”>// <![CDATA[
jQuery(function()

There’s no way he typed that all in himself or pasted that. In past, the code simply looks like this on a product description:

Quantity: 30 capsules

What is ImmPower’s secret for enhancing your immune system and energy? ImmPower contains a substance called Active Hexose Correlated Compound, an amazingly potent substance derived from a new, extremely powerful, hybrid mushroom with superior immune-enhancing properties. ImmPower helps to activate a type of white blood cell in your immune system called Natural Killer (NK) cells. NK cells are literally born to kill. They are constantly on patrol looking for harmful cells that would like to take up residence in your body and destroy your health. When NK cells find these “body invaders,” they shoot them with cytotoxic granules, causing them to explode…and keeping you safe from harm. In addition to this very important role, NK cells also help regulate total immune response, ensuring that all aspects of your immune system’s “army, air force, and marines” are alerted and functioning at peak levels.

He uses the “blockquote” button to make the “Quantity” show up looking “cool.” And he uses the bold button. That’s it…

Any idea why all of the code for the most recent products are full of this whacky code about Google Analytics and stuff? I’m seeing that a TON of his products aren’t showing product images or tabs now due to this code.

I don’t know if it’s him or if it’s the theme doing this. What could he possibly be doing wrong to make this happen? Nothing makes sense.

I just tried to upload a .jpg and it still didn’t work. Plus, the tabs don’t work either. So, it’s not just a photo issue. The image that he had uploaded before is showing up in “Media.” It just isn’t appearing on the product page on the front end.

Thank you! Looks good.

Still no reply to my ticket: AMR-492-21312 dated October 27th

Please see Private Content

Oh, I forgot to mention something that will hopefully be telling. When this issue occurs, the product information tabs don’t work as well.

Hmm.. The code didn’t show up. I’ll try putting in Private Content.

You rock my socks. Thanks Eva!