Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
Try to activate the theme now.
Regards
Hello,
1) Have you installed default WC pages? https://docs.woocommerce.com/document/woocommerce-pages/
2) Create translation for XStore Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
Regards
Hello,
Do you use server cache or CDN? Try to clear it.
Try to disable all the third-party plugins, that do not come bundled with the theme https://8theme.com/demo/docs/woopress/Plugins/Included_Plugins , and check how it works then.
Let us know results.
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Hello,
There is no such possibility, widgets of WC and pagination can’t work on a custom page.
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Hello,
Go to edit page and select your account in settings of Instagram element.
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Hello,
There is no such option, by default.
You can submit a feature request here – https://www.8theme.com/taskboard/
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Dear,
Watch this video, please – https://youtu.be/4n1re0jKorc , read this article – https://www.8theme.com/documentation/docs/child-theme/
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Is there anything else we can help you with?
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Hello,
Please provide some screenshots for a better understanding.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg
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Hello,
Could you provide temporary wp-admin access?
Regards
Hello,
1) To change bg image for this product only, go to edit it with elementor and add custom CSS code – https://prnt.sc/vamn38
.page-heading {
background-image: url(url_of_your_img) !important;
background-size: cover;
}
2) Theme Options > WooCommerce (Shop) > Single product builder > https://prnt.sc/vamocl
3) Theme Options > WooCommerce (Shop) > Single product builder > https://prnt.sc/vamoug
To remove this line from the button https://prnt.sc/vamqei delete the next code from Theme Options > Theme custom CSS – https://prnt.sc/vamr0k
Regards
Hi,
Contact your hosting provider to get help with the increase, it is server side.
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Hello,
Use this tool if you are an advanced user and understand theme functionality well. In other cases, it may cause style issues on the frontend. The File generator option is created to speed up the site performance and avoid calling the styles of elements that you don’t use on your site. Tick the options and elements below if you use them on your site and hit the Generate button.
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
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Hello,
Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Sidebar Position > https://prnt.sc/vamawd
Apperance > Widgets > add Product categories widget into Shop sidebar.
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Hello,
Please check our demo – https://xstore.8theme.com/ , it is newsletter – https://prnt.sc/vam9hn
Make sure that you added the Newsletter element into header content in Theme Options > Header builder.
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Hi,
We can’t login to your dashboard – “Sorry, your request has been blocked”
Please check. Do you need our IPs to whitelist them?
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Hello,
To make site multilanguage, you need to use one of the additional plugins:
1) WPML(paid) https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
2) qTranslate(free)
3) Polylang(free with paid extra options)
If you want to translate the site to one language – Loco translate plugin.
This text https://i.imgur.com/CKKDYdQ.jpg can be changed via Theme options > Header builder > Cart – https://prnt.sc/vam53m
Regards
Sometimes when you import demo with a great number of images the server timeout is not enough to import all the media that demo has and this error occurred.
Yes, you can just ignore this error, likely most of images were installed.
As I can see, you installed an Elementor demo, so set these settings – https://prnt.sc/valuvm , go to edit page with Elementor > https://prnt.sc/valv97 > https://prnt.sc/valvg5 > set the desired color of texts – https://prnt.sc/valvkv , fonts – https://prnt.sc/valvu3 https://prnt.sc/valvzo https://prnt.sc/valw57 https://prnt.sc/valw9w
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Hi,
Add the next code in Theme Options > Theme Custom CSS:
.content-page {
min-height: 300px;
}
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Hello,
You can choose the demo import again and at the demo content installation step don’t check all but media only https://gyazo.com/647b0452f7c5d8ddb3ebcf966506dcc0
Regards
You’re welcome!
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Edit page > Blog carousel element settings > Images size, set 566×338
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Hello,
We can see the next activations – https://prnt.sc/va5hor
If you need to delete the current installations, deactivate the theme – https://prnt.sc/uyzcst first, then you will be able to activate it on a new site.
Note that 1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only.
Regards
Hello,
Thanks for using our theme.
Seems there is no such possibility.
I can’t check your site. What page builder do you use? If it is WPBakery Page Builder, Massive Addons for WPBakery Page Builder plugin can be enabled, check demos of this plugin – https://massive.mpcthemes.net/ https://prnt.sc/va5gei maybe it will be useful.
Regards
Hello,
1) Add the next code in Theme Options > Theme Custom CSS:
.shop-full-width {
padding-left: 15px;
padding-right: 15px;
}
2) Sorry, but your request is a bit unclear for me, please describe it in more detail.
Regards
Hello,
Try to disable all the third-party plugins, that do not come bundled with the theme https://8theme.com/demo/docs/woopress/Plugins/Included_Plugins , and check how it works then.
Regards
Feel free to ask if you have any other questions.
Regards