Replies by Robert Hall | 8theme forum

Forum Replies Created

Viewing 30 posts - 9,541 through 9,570 (of 11,542 total)

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Robert Hall

Participant

December 5, 2014 at 08:37

Hello,

Try to upload images with biggest width, like 375px, in this section.

Regards,
Robert Hall.

#28190 Copied In reply to: Image gallery position

Robert Hall

Participant

December 5, 2014 at 08:21

Hello,

So, did your issue resolved?

Regards,
Robert Hall.

#28187 Copied In reply to: Remove Tagline from Header 6

Robert Hall

Participant

December 5, 2014 at 08:19

Hello,

Yes, you need to import all of them one by one.

Regards,
Robert Hall.

#28186 Copied In reply to: Essential Grid and Portfolio
Robert Hall

Participant

December 4, 2014 at 16:43
Please add following code into custom.css file.

.breadcrumbs, .woocommerce-breadcrumb{ display:none; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#28110 Copied In reply to: how can i change the homepage of the breadcrumps?
Robert Hall

Participant

December 4, 2014 at 15:47

Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#28091 Copied In reply to: problem with main menu

Robert Hall

Participant

December 4, 2014 at 15:45

Hello Farbud,

We have sent you files to import these pages.

Regards,
Robert Hall.

#28090 Copied In reply to: how to import the demo page stores?

Robert Hall

Participant

December 4, 2014 at 15:39

As I see you have use old version of the theme. Please update it to the latest.

Regards,
Robert Hall.

#28087 Copied In reply to: problem with main menu

Robert Hall

Participant

December 4, 2014 at 15:19

You have provided access with not full permissions to your admin panel. We need it to look on issue more deeply.

Regards,
Robert Hall.

#28080 Copied In reply to: problem with main menu

Robert Hall

Participant

December 4, 2014 at 15:00

Hello,

I’ve made some changes in your Home page. Check it.

Regards,
Robert Hall.

#28071 Copied In reply to: Product Gallery – Not Showing

Robert Hall

Participant

December 4, 2014 at 14:55

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#28070 Copied In reply to: problem with main menu

Robert Hall

Participant

December 4, 2014 at 14:09

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. We update plugins with theme updates time to time so with each next theme update, plugins will be also updated. The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Robert Hall.

#28061 Copied In reply to: Purchase Code not working for Brainstorm Force

Robert Hall

Participant

December 4, 2014 at 14:07

Hello,

You need edit page and select backend editor http://prntscr.com/5d3v34
Afte that click here: http://prntscr.com/5d3vdw

Regards,
Robert Hall.

#28058 Copied In reply to: 4 standard icons to link

Robert Hall

Participant

December 4, 2014 at 14:04

Hello,

Could you please clarify with more details what exactly you want to do and show us screenshots?

Regards,
Robert Hall.

#28055 Copied In reply to: How to prevent sections from showing up on mobile

Robert Hall

Participant

December 4, 2014 at 13:19

Hello,

You can edit “related posts” in themes\royal\framework\theme-functions.php file on line 4694
Navigate to Theme Options->Blog Layout->Show “byline” on the blog-> Off.

Regards,
Robert Hall.

#28044 Copied In reply to: How to edit related post?

Robert Hall

Participant

December 4, 2014 at 11:55

Hello,

Please provide us with correct link to your site.

Regards,
Robert Hall.

#28019 Copied In reply to: How to edit related post?

Robert Hall

Participant

December 4, 2014 at 11:04

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#28014 Copied In reply to: very long waiting time on these 2 icons

Robert Hall

Participant

December 4, 2014 at 11:02

Hello,

If I tried to go to this admin page http://www.mo-ve.be/wordpress/wp-admin/ I get this http://prntscr.com/5d2nvo

Regards,
Robert Hall.

#28012 Copied In reply to: How to change look of essential grid?

Robert Hall

Participant

December 4, 2014 at 10:25

Hello,

You have old version of the Visual Composer plugin. We can help you with updating.
Please provide us FTP credentials in Private Content.

Regards,
Robert Hall.

#28008 Copied In reply to: Visual Composer doesn't work….

Robert Hall

Participant

December 4, 2014 at 10:23

You’re welcome!

Regards,
Robert Hall.

#28007 Copied In reply to: Product Gallery – Not Showing

Robert Hall

Participant

December 4, 2014 at 09:54

Hello,

We’re sorry but this is require significant amount of additional customization.
You can try to use some third-party plugin to implement such functionality.

Regards,
Robert Hall.

#28002 Copied In reply to: how can i change the homepage of the breadcrumps?

Robert Hall

Participant

December 4, 2014 at 09:37

Hello,

I’ve checked your site, also created a ‘test’ post and it works well.

Regards,
Robert Hall.

#28001 Copied In reply to: Support for Custom Post Type

Robert Hall

Participant

December 4, 2014 at 09:20

Hello,

For clarify. Did you want replace default breadcrumbs to WooCommerce breadcrumbs?

Regards,
Robert Hall.

#27999 Copied In reply to: how can i change the homepage of the breadcrumps?

Robert Hall

Participant

December 4, 2014 at 08:56

Hello kandika,

You need write to your hosting with your issue.

Regards,
Robert Hall.

#27997 Copied In reply to: BLANK Page after installing the theme in my WordPress

Robert Hall

Participant

December 4, 2014 at 08:54

Hello,

1) For sending screenshots you can use LightShot program.
2) Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.

#27995 Copied In reply to: Contat page colums

Robert Hall

Participant

December 4, 2014 at 08:51

Hello,

What did you tried to do?

Regards,
Robert Hall.

#27994 Copied In reply to: Tried to edit theme-editor.php

Robert Hall

Participant

December 4, 2014 at 08:30

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#27992 Copied In reply to: problem with the registration page

Robert Hall

Participant

December 4, 2014 at 08:29

Hello,

As I see you have the latest version of Visual Composer plugin. We can try to reinstall it, but we don’t guarantee good works after this because it must be new theme update.
You need move all changes what you do to the custom.css file or Child Theme.
Here is a video tutorial how to create custom.css:
https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
And read more here about Child Theme:
https://www.8theme.com/demo/docs/legenda/index.html#!/child_theme
Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#27991 Copied In reply to: Visual Composer Update

Robert Hall

Participant

December 4, 2014 at 08:22

Hello,

1) You can find these images via FTP and remove if you want.
/wp-content/themes/images/icon-email-01.png
/demo/legenda/wp-content/themes/legenda/images/quote2.png
2) Could you please clarify with more details what exactly you want to do and show us screenshots?

Regards,
Robert Hall.

#27990 Copied In reply to: very long waiting time on these 2 icons

Robert Hall

Participant

December 3, 2014 at 22:19

Hello kandika,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#27967 Copied In reply to: plugin installation admin and website disappeared

Robert Hall

Participant

December 3, 2014 at 22:17

Hello,

I’ve made some changes in custom.css file and updated the Visual Composer plugin. Check it.

Regards,
Robert Hall.

#27966 Copied In reply to: Change "product successfully added" background green color, etc
← 1 2 3 … 318 319 320 … 383 384 385 →

9,541–9,570 of 11,542 posts

Viewing 30 posts - 9,541 through 9,570 (of 11,542 total)

← 1 2 3 … 318 319 320 … 383 384 385 →

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