Thanks for the support! My topic “When I log in to my website, the website and all the pages don’t load.” has been successfully resolved.

Hello, I think I’m misrepresenting myself, or maybe the video wasn’t understood properly when it was uploaded. I sent another video.

Problem: When I log in to the admin, none of the category or product pages load. For example, even if I access the page with four products, it won’t open, and I can’t click on any of the products. That tab crashes. Could you please try? There are already 65 products on the site.

The error isn’t that the store page isn’t loading.

If showing 20 products will solve this problem, I’ll definitely do it.

Hello,

After logging in, click on the “All Products” menu as in the video I provided and try to navigate the page. You’ll see that the pages aren’t loading.

We’ve tried it on mobile devices and with different internet connections, and on all computers, the site fails to load, and the browser crashes constantly (see the video). We’ve tested with cache plugins disabled, but this isn’t the cause. This problem wasn’t present before.

Regards,

Recep.

thanx

Hello,

Thanks for the information.

We installed the WP Rocket plugin a few hours ago, and no custom settings are active. (CSS, JS, etc.) It seems stable now, but we’ll test it tomorrow.

I think the code you added for the mobile cart suggestion will need to be stopped? We don’t understand why it wouldn’t work without custom coding.

Thanks.

Hello Jack, I’m glad the problem is resolved.

However, I would like you to explain the solution in detail (to prevent any additional code, etc., from being interfered with later).

The cache plugin has been disabled for two days, and I’m curious what will happen when we enable it. I logged in with the additional information I provided, so perhaps there’s another issue.

regards,

recep

Hi Jack,

Okay. So, can we say we haven’t solved the problem?

Changing the cache plugin would be my choice, but I still don’t understand the lack of product suggestions on mobile.

Currently, no cache is active, and mobile still isn’t offering product suggestions.

Thanks.

I asked the recommended products question for mobile view.

Hello, thank you. In my browser tests, it only worked in Opera the first time, but I’ll be keeping an eye on it. Could you send me a screenshot of your changes?

Finally, the recommended products (upsells/crosssells) don’t appear when added to the cart on mobile. Is this normal?

Thanks again,

Have a good day.

Hello,

As I mentioned in my message, I disabled the cache plugin, and it’s still disabled. (That’s why you don’t get the error.) When I enable it, it doesn’t work stably on different browsers and devices. (When you click the add to cart button, it just shows an arrow.)

You have access, so you can enable the plugin and try again.

Regards,

Osman

Hello,

Yes, I cleared the CF CDN and the problem persisted, but disabling the “Minify JS” setting in the LiteSpeed ​​cache settings seems to fix the problem.

I granted access in my previous messages. Please check it and let me know the exact result. Thank you.

Regards

recep

Thanks. I think the “Content type” detail was missing. It’s working now.

Is there a feature in the cache settings that would prevent this from opening? I’ll consider disabling it.

Regards

Hello, I’ll wait for the next update.

I don’t want any action taken on the website for now.

Good day.

Thanks for the support! My topic “If I click the Buy Now button on a product and then return to the page and click the Add to Cart” has been successfully resolved.

Hello, thank you.

The settings I provided in the attachment for LiteSpeed ​​are still showing as they were before. You said they needed to be disabled. Should they stay that way?

It works fine in Mozilla and Opera, but the same error persists in Google Chrome.

Do you get an error when you try it in Chrome? (I cleared Cloudflare.)