Thanks for the support! My topic “Cannot edit home page in Elementor – freezes” has been successfully resolved.
Thanks for the support! My topic “Cannot edit home page in Elementor – freezes” has been successfully resolved.
Apologies
memory limit is on the max and system updated
disabled
Thanks
Thanks for the support! My topic “Issue paging through shop page from 1 page to the next, breadcrumb issue” has been successfully resolved.
promise i did that… haha, but did it again now and it applied the patches ! it seems t be working now! will test again in next 24 hours
Shows active but i changed the password now, let me know
Here is the error when i tried to apply 1 at a time.
I have done all steps and it all went successfully.
However i still cannot apply the patches. See screenshot for error.
This error comes up when i click on apply all patches
when i try and it one by one, the same error comes up about a valid purchase code….
I have not done this before so i may have silly questions… i assume the orders i have received will still be there? i wont lose current orders? and customer details that are currently saved in the system. also all media, images etc… after i do this, the site will look the same with all products, blogs, categories etc
Please reply today? would like this sorted soonest with your help please
Please do guide me, I am not that technical. 5 years ago I did ask a very good friend to assist with something on the site – other than that there has been no developers. I have existing order etc on the site, will that be lost? Please do guide me step by step as to what to do – thanks.
PS i have 3 licenses from Xstore cos i love the theme
Please update? really want to sort this out. can i ask for assistance with correcting this?
what? i updated the theme etc just recently. when you say pirated you mean not sourced from you guys? i bought and paid for it and have been updating it until recently. i always download it from themeforest
FTp details
Hi
will advise about ftp access when i get the info from hosting company, but here is admin login in the interim:
Thank you
I am getting an error that says i dont have a valid licence? which is impossible as you can see in right corner
See screenshot
Thanks
Sorry no idea what I must install?
See info
Thank you – for whatever reason the option to edit via Elemntor and WP Bakery were not there before. I had turned it on in settings. Thank you for resolving!
Love this theme!
Hi
I was hoping for a reply today?
HI, The footer section, the contact details – its not showing on the site.
So in the Static blocks backed, I changed it to reflect my contact details.
Save and update
On front end – its still the demo content
see below
Yes, but I edited the default info with my information but it is not updating.
I tried another static block and the same thing is happening. I just replace the demo information with my information but the front end of the website is not updating.
Not sure what I am not doing, not had this problem before
Of course! apologies – have a look now please. I will reply a bit later with access to wpdashboard