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Viewing 30 posts - 31 through 60 (of 225 total)

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Lily

Participant

February 22, 2018 at 09:16

Sorry for the delay in getting back to you.

As you cannot connect with my FTP I have provided control Panel access.

See in private content.

Please, contact administrator
for this information.

#185935 Copied In reply to: capcha issue on contact form

Lily

Participant

February 21, 2018 at 20:36

not that I am aware off: https://screencast.com/t/3rZRAzwItY

and here: https://screencast.com/t/cQ52zJsteu

Every product category page has the same issue the details are not cenre aligned.

I have cleared browser cache and server cache and still it displays wrongly.

#185904 Copied In reply to: Centre Align prices not showing as center align

Lily

Participant

February 21, 2018 at 20:32

Sorry you answered with

Hello,

You may try to use such structure – https://prnt.sc/ie5s8o, then only 1 column will be biggest than others – http://prntscr.com/ie5spy

How do I acheieve this structure? as it looks like in a 3/4 row there is 4 x 1/4’s? How is this achieved?

#185903 Copied In reply to: Setting equal spacing for menu

Lily

Participant

February 20, 2018 at 21:39

hi,

How do I get 4 1/4 inside 1 whole?

See here: https://screencast.com/t/aGpFMKoY

#185724 Copied In reply to: Setting equal spacing for menu

Lily

Participant

February 20, 2018 at 21:34

Hi,

I can confirm that the coding you requested removed has been. And I have replaced with

.products-grid .product {
text-align: center;
}

See here: https://screencast.com/t/aGpFMKoY

#185723 Copied In reply to: Centre Align prices not showing as center align

Lily

Participant

February 13, 2018 at 15:34

hi,

I have removed those two lines of CSS and replaced with the new one: https://screencast.com/t/OpOdQc7WE

But the price/reviews are still left align, see here: https://screencast.com/t/KOvqmk8dhh6j

#184977 Copied In reply to: Centre Align prices not showing as center align

Lily

Participant

February 13, 2018 at 15:26

Hi,

Thanks for that I can see the issue now, we are not using 1/4 we are using 5 columns

see here: https://screencast.com/t/kPtenORqcIis

And this is the editor set up in back end: https://screencast.com/t/6BnvgQRQhBj

So maybe with new updates we need new solution?

#184972 Copied In reply to: Setting equal spacing for menu

Lily

Participant

February 13, 2018 at 15:20

Many thanks i have pasted FTP

Please, contact administrator
for this information.

#184971 Copied In reply to: capcha issue on contact form

Lily

Participant

February 8, 2018 at 15:51

ok thanks I will install.

#184458 Copied In reply to: Where do I find captcha within the Theme settings

Lily

Participant

February 8, 2018 at 15:35

hi,

That is strange as I am already using that CSS see here,https://screencast.com/t/TeOppPOl this includes the incorrect CSS. So not sure what to delete or adjust?

#184449 Copied In reply to: Centre Align prices not showing as center align

Lily

Participant

February 8, 2018 at 15:22

Hi,

I have updated, and now on system status it is showing latest version. https://screencast.com/t/sY4GmcRVPiw

I will keep an eye on it. As it is strange that some how it reverted!

#184439 Copied In reply to: Deleted WooCommerce and updated theme, but WooCommerce still out of date

Lily

Participant

February 8, 2018 at 14:27

That is very strange i downloaded the theme from Themeforest just last week and uploaded the theme.

So I am lost as to why it is not the latest. I will download again and upload again.

#184427 Copied In reply to: Deleted WooCommerce and updated theme, but WooCommerce still out of date

Lily

Participant

January 31, 2018 at 12:34

Thanks 🙂

#183444 Copied In reply to: Review stars disappear on smartphone

Lily

Participant

January 29, 2018 at 14:05

Hi,

Not sure what you are doing wrong, but the details I gave as exactly the correct details.

I copied and pasted what I provided you with.

Try Cpanel, I have tested and I can login

Please, contact administrator
for this information.

#183244 Copied In reply to: Review stars disappear on smartphone

Lily

Participant

January 26, 2018 at 12:13

Hi,

Sorry for the delay in responding, I have been away,

THe screencast is here: https://screencast.com/t/ENgWfIpRwEcy

When I click on link in reset password email, I go to the right page, I enter the new password but then ‘Save’ button does not work.

Thanks

#183078 Copied In reply to: Reset Password is not working

Lily

Participant

January 26, 2018 at 12:09

Hi,

Sorry for the delay in getting back to you

I think the issue is you don’t need to use Explicit FTP, I used ‘PLain FTP’ and logged in with no problems.

Let me know if there still an issue and I will investigate some more.

#183077 Copied In reply to: Review stars disappear on smartphone

Lily

Participant

December 13, 2017 at 00:41

Hi,

I have placed the correct FTP below.

Thanks

Please, contact administrator
for this information.

#179972 Copied In reply to: Review stars disappear on smartphone

Lily

Participant

December 6, 2017 at 10:35

Sorry for the delay in responding.

FTP dtails below

Please, contact administrator
for this information.

#179425 Copied In reply to: Review stars disappear on smartphone

Lily

Participant

November 23, 2017 at 11:54

Hi,

I added this merged

@media (min-width:480px){
.products-grid .product .add-to-container .star-rating{
width: 100%;
position: absolute;
bottom: 0;
text-align: center;
display: block;
margin: auto;
}
}

But nothing happens, except the price is closer to the bottom of the product image/anme on mobile device.

But still no stars appear.

#178447 Copied In reply to: Review stars disappear on smartphone

Lily

Participant

November 22, 2017 at 13:37

Hi,

That is strange the the custom.css is no longer working.

I have added the code but there is still now ‘review’ stars showing.

it maybe becuase of this CSS

@media (min-width:480px){
.products-grid .product .add-to-container{
width: 100%;
position: absolute;
bottom: 0;
text-align: center;
}
}

Which is being used to change the depth of the price in relation to the product name on category pages on mobile phones.

See this support question: https://www.8theme.com/topic/css-for-mobile-phone-view-on-category-page/

maybe the two need merging… ?

I will start to migrate all CSS to style.css in child theme.

#178325 Copied In reply to: Review stars disappear on smartphone

Lily

Participant

November 17, 2017 at 12:35

This is wierd this is the second qestion I thought I had already supplied private information.!

Please, contact administrator
for this information.

#177898 Copied In reply to: Review stars disappear on smartphone

Lily

Participant

November 17, 2017 at 12:34

Sorry for delay I thought I had sent already

Please, contact administrator
for this information.

#177897 Copied In reply to: CSS for mobile phone view on category page

Lily

Participant

November 17, 2017 at 12:33

Thanks

#177896 Copied In reply to: OG properties within coding

Lily

Participant

November 10, 2017 at 10:08

Hi,

I have applied the CSS but the review stars are still not showing, see here: https://www.screencast.com/t/jNtwF8k8

#177305 Copied In reply to: Review stars disappear on smartphone

Lily

Participant

November 10, 2017 at 10:05

Hi

I have applied the CSS but the gap on mobile still appears to be the same?

I am sure cache has been cleared, but so not sure anything has changed

#177303 Copied In reply to: CSS for mobile phone view on category page

Lily

Participant

October 6, 2017 at 11:37

Many thanks for that it seems to work.

but I am confused by one thing, in the settings I have set Category Images to 300 x 300 see here: https://screencast.com/t/ugnnEVRecW

But when I ‘inspect’ the image it shows as 267 x 267px? See here: https://screencast.com/t/PW1qRXzV

So not sure why this is?

#174397 Copied In reply to: Product Image sizes

Lily

Participant

October 3, 2017 at 08:49

ok thanks so it is save and won’t overwrite my existing homepage?

#174033 Copied In reply to: LookBook Layout

Lily

Participant

October 2, 2017 at 09:31

Hi

THanks for that if I instal this will it overwrite any existing homepage?

#173915 Copied In reply to: LookBook Layout

Lily

Participant

September 14, 2017 at 20:45

THanks 🙂

#172481 Copied In reply to: The product name and imge and price and add to cart is not center align

Lily

Participant

August 30, 2017 at 14:40

Hi

here is the link: https://www.8theme.com/topic/contact-form-security/

Please, contact administrator
for this information.

#171138 Copied In reply to: Captcha on contact page black background again
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Viewing 30 posts - 31 through 60 (of 225 total)

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