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Viewing 6 posts - 1 through 6 (of 6 total)

culkman

Participant

May 25, 2023 at 18:07

Hi,
We need to continue our project.
Can I update the post while your investigation?
Thanks

#357722 Copied In reply to: Cannot edit custom heading and the circle keeps spinning

culkman

Participant

May 24, 2023 at 15:42

Please try this.
And if you have a problem, please let me know again.
Thanks

Please contact administrator
for this information.

#357584 Copied In reply to: Cannot edit custom heading and the circle keeps spinning

culkman

Participant

May 24, 2023 at 15:26

HI,
Here is the info

Please contact administrator
for this information.

#357582 Copied In reply to: Cannot edit custom heading and the circle keeps spinning

culkman

Participant

May 24, 2023 at 14:26

HI,
I found the problem.
If I activate XStore Core, it will make a problem.
Could you investigate this one?

#357569 Copied In reply to: Cannot edit custom heading and the circle keeps spinning

culkman

Participant

May 24, 2023 at 12:46

Hi. I got the answer like this from the plug-in company.
I also saw that if the plug-in was provided with the theme, you would support it.
This time you replied in different way.
My project has been delayed as much as you delay.
Could you please look at this?

———————
Hello, If the plugin was received as a part of the theme, then in this case, the support is handled by the theme developer. If you purchased a direct plugin license from us, then you can drop us a ticket via support portal: https://support.wpbakery.com/ so that the support team can guide you further.

#357556 Copied In reply to: Cannot edit custom heading and the circle keeps spinning

culkman

Participant

May 17, 2023 at 18:46

Hi I tested as you advised

1) I changed the theme to “Twenty Twenty-Three”, but it was the same.

2) I only enabled Wp-Bakery, Slide revolution and XStore plug-ins. It was the same

3) I enabled WP-DEBUG but couldn’t find any problem.

Could you please check this again?

What I did was

1) I updated many posts.
2) I used the customized font.

Looking forward to your reply
Thanks

#357057 Copied In reply to: Cannot edit custom heading and the circle keeps spinning
Viewing 6 results - 1 through 6 (of 6 total)

Viewing 6 posts - 1 through 6 (of 6 total)

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