For future reference, the login codes to CDN are in the Private Content.
Please, contact administrator for this information.
ycs7a
Participant
March 7, 2018 at 11:30
Hi,
‘1. I have emptied cache through CDN. Image in backend looks good now.
‘2. I have no idea. Please help.
ycs7a
Participant
March 6, 2018 at 21:16
Thank you for the update.
Unfortunately, things look distorted:
– Please see this page and this image. (an image is now over the order button so customers cannot click on it).
– The page speed is slow for some reason.
– Related products do not show. Only a loading screen (please see this image)
– I can’t change the number of displayed products to 3 per row. It is stuck on 4 per row. Please see this page.
– Normally, if you move your cursor/mouse on an image, it shows the image for hover effect. Now it does not do this anymore.
– Featured images do not show at blog posts. Please see this page.
– Text when you hover over an image is unfortunately gone again. Please see this image. The same is again true for related products.
– You cannot click on the next page like normal (please try pressing on page 2 or 3 on this page). And when you click on it, the pages option disappears (there a no numbers anymore for the pages).
– On the homepage, the header is black. Please see this image.
– On the homepage, the header of Royal shows when you move the cursor down. Please see this image.
– The search option at the top of the page (top bar) is now gone.
ycs7a
Participant
March 6, 2018 at 11:50
The products now look distorted due to Woocommerce 3.3 update. Hopefully with the theme update this will be fixed (see this image). Thank you
ycs7a
Participant
March 6, 2018 at 11:43
I have updated Woocommerce and WPML.
Thank you kindly for updating theme to 4.2.
ycs7a
Participant
March 5, 2018 at 16:59
Hi,
Okay. I thought I had to update theme first. I will update tomorrow morning and reply back.
Thank you.
ycs7a
Participant
March 2, 2018 at 21:18
Hi,
Please see Private Content. Thank you.
Please, contact administrator for this information.
ycs7a
Participant
March 1, 2018 at 13:49
When you use the ‘and symbol’, you must remove the amp; which is automatically added.
So & is just the ‘and symbol’, without the amp;
ycs7a
Participant
February 28, 2018 at 18:46
Hi,
Please find the login codes enclosed in Private Content.
Please, contact administrator for this information.
ycs7a
Participant
February 28, 2018 at 11:17
Is this possible? Thank you
ycs7a
Participant
February 27, 2018 at 15:34
Please find the FTP credentials enclosed.
Can you please update my theme to 4.1
Please, contact administrator for this information.
ycs7a
Participant
February 26, 2018 at 19:52
Unfortunately, the text is off. Please see this image.
ycs7a
Participant
February 26, 2018 at 19:50
I understand. Thank you
ycs7a
Participant
February 24, 2018 at 21:12
Thank you. I did so and it worked out fine.
ycs7a
Participant
February 19, 2018 at 21:11
Hi Rose,
Thank you. It seems that I need to make a php.ini file in Filezilla, and then write max_input_vars = 3000.
Can I perhaps ask you to do this. I do not how to do this. Thank you!
ycs7a
Participant
February 17, 2018 at 23:21
In other words, I know that there a Dropdown option checked. I did not do this and before it was a Mega Menu with 4 columns.
But I cannot change it back. Nor can I change anything else. The changes are not being saved.
ycs7a
Participant
February 17, 2018 at 17:23
Every change that I try to make doesn’t work. This is very odd. Please look at it. Thank you!
ycs7a
Participant
February 8, 2018 at 11:01
Ok, thank you:)
ycs7a
Participant
February 6, 2018 at 21:25
Thank you
ycs7a
Participant
February 6, 2018 at 21:25
I understand, thank you
ycs7a
Participant
February 6, 2018 at 21:24
I understand, thank you
ycs7a
Participant
February 5, 2018 at 21:48
Hi,
I have checked Theme Options > Single Product Page > Location of upsell products > Sidebar. But I do not see the function in the widget area so I can add the upsells to the sidebar. What should do I do?
