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Viewing 30 posts - 1 through 30 (of 30 total)
  • Avatar: amarsharma
    amarsharma
    Participant
    October 28, 2021 at 06:52

    Hi,

    Getting this error – https://futpackers.com/

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    Server information:
    PHP Version 7.3.30
    MySQL Version 5.7.36

    Avatar: amarsharma
    amarsharma
    Participant
    October 25, 2021 at 12:27

    Hi,

    How can I increase my website speed?
    You did some changes last time and it worked to some extent.
    Can you tell us what you did?

    Avatar: amarsharma
    amarsharma
    Participant
    October 22, 2021 at 15:38

    Hi,
    That issue has been solved. Thanks for helping.

    New question:
    Where can I edit the email templates? I received the order email but the product image, website logo was missing and the text also needs to change.

    Avatar: amarsharma
    amarsharma
    Participant
    October 20, 2021 at 11:24

    Hi,

    After installing and product rule set up, the pricing table is not coming in the frontend page of the product display.

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    October 14, 2021 at 09:38

    I am not getting the exact plugin you mentioned. Can you share the link or image which plugin to install?

    Avatar: amarsharma
    amarsharma
    Participant
    October 2, 2021 at 08:45

    Hi,

    I have added 1 more screenshot – Screenshot3.png.

    Please check.

    Avatar: amarsharma
    amarsharma
    Participant
    August 9, 2021 at 07:31

    We have uploaded fresh WordPress 5.7.2 files. Could you please check from your end if everything is working fine?

    2) How can I change the earphone images for attributes on the product page? Check screenshot.

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    August 6, 2021 at 06:12

    The server said there is no issue on the server.
    They said to check the files.

    Under the wp-content folder, I can see there are two futpackers themes old and default.
    Did you update the theme?
    Still getting the same error.

    From the admin dashboard, I updated the theme when I first raised this ticket.
    Is there any way we can fix this? It all started when we clicked on the Update theme.

    Avatar: amarsharma
    amarsharma
    Participant
    August 3, 2021 at 18:28

    Details sent.

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    August 3, 2021 at 11:54

    We didn’t do any changes. All the development was stopped 10 days back.

    Avatar: amarsharma
    amarsharma
    Participant
    August 2, 2021 at 14:29

    Hi,

    The website is showing fatal error – http://futpackers.com/

    Please help.

    If the rename of theme is an issue then please make it xstore for future upgradations.

    Avatar: amarsharma
    amarsharma
    Participant
    July 15, 2021 at 19:17

    Thanks for the help. Great looking now.

    New questions:
    1) On the home page, when clicking on Add to cart, the popup is not opening automatically. The page is loading and then we need to go and click on the menu Cart icon.
    The cart popup right side must open automatically.

    2) On clicking the cart icon the product details are not showing in the cart popup. – Check the screenshot in the drive link.

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    July 14, 2021 at 13:03

    Wonderful Guys. What a support you guys are giving.

    Thanks a lot.

    I will work on enabling cache and Image Optimization.

    Avatar: amarsharma
    amarsharma
    Participant
    July 14, 2021 at 12:56

    Yes, that is looking nice.
    Let me know how I can get that layout?

    Few changes on that layout:
    1) Buy now button is again very big – Both add to cart and Buy now must be equal size.
    2) Will the gallery image all be open? I can see 4 images on the left side of the product details.

    Avatar: amarsharma
    amarsharma
    Participant
    July 13, 2021 at 09:23

    thanks for your support.

    There is a lot of gaps created before product alignment.
    So, can we create the layout like this – check the drive for screenshots.

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    July 12, 2021 at 17:34

    Thanks.

    Just now I got a mail from wordpress, the site is still having some issues.

    check private area have shared the mail details,

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    July 12, 2021 at 07:37

    Please check it’s very urgent. My clients and my management is questioning.

    It’s showing critical errors for the last two days now.

    Avatar: amarsharma
    amarsharma
    Participant
    July 10, 2021 at 17:36

    After your yesterday changes the complete website is gone! showing critical error.

    Unfortunately, my client also saw that.
    Check screenshot – 5

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    July 9, 2021 at 16:59

    Thank you for the support.
    point 2 is still not working. Buttons are going blank once we click on them – add to cart, shopping view, proceed to checkout all.

    Home page error:
    The product layout has been changed. After I think you did the design changes. Check screenshot – 4.
    Now a lot of blank spaces are created below and left side of Product details.

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    July 9, 2021 at 07:58

    Can we use 1 theme license for 2 domains?

    Avatar: amarsharma
    amarsharma
    Participant
    July 8, 2021 at 16:52

    Also, this website is taking way too long to load our other websites on this server are working pretty fast.

    After clicking Add to cart also it is taking way too long to load.
    Even if we enable caching i don’t think it will solve the issue.

    Avatar: amarsharma
    amarsharma
    Participant
    July 8, 2021 at 11:57

    New points:
    1) Mobile version – Add to cart and Buy now – space issue for mobile version only.
    check the drive link for a screenshot – 1

    2) Button issue – on clicking buttons of view cart, proceed to checkout and place order after clicking the section is going blank – check the screenshot – 2

    3) Validation error – Can we do the validation error just below the form fields? Screenshot – 3

    4) on clicking Add to cart button, can we directly open the popup of the cart right side tab? Currently, after clicking on add to cart – we need to go and click on the cart icon to open the popup. That must be automatically done.

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    July 6, 2021 at 18:35

    3) how to merge Instagram page posts?

    Avatar: amarsharma
    amarsharma
    Participant
    July 6, 2021 at 18:32

    Hi,

    New questions:
    1) Which “Pin Code Available” plugin you suggest using? We want a pin code input field, customer will enter their delivery Pincode and the result will show – Available and no. of days to deliver.

    2) how to enable Ask for quotation feature?

    Avatar: amarsharma
    amarsharma
    Participant
    July 5, 2021 at 13:33

    I must say your support is amazing. One of the best rather in the market.

    Thanks for now.
    Will contact again for some help.

    Avatar: amarsharma
    amarsharma
    Participant
    July 5, 2021 at 09:46

    Hi,
    3 new points, please check the drive link having 2 screenshots.

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    July 4, 2021 at 12:20

    Thank you for the help.

    Few more questions:

    1) How do I change the color of the “Add to cart” button?
    2) Unable to change the Button link at the header. Screenshot attached.
    3) How to make the product display as a link? When someone clicks on the name of the product it should redirect to the product page.
    4) Home page – Space issue for the slider – Not getting the setting to adjust the space and increase the font size.

    Avatar: amarsharma
    amarsharma
    Participant
    June 28, 2021 at 10:36

    5) can you send any revolution slider template to import? that will really help me on 🙂

    thanks for your help.

    Avatar: amarsharma
    amarsharma
    Participant
    June 28, 2021 at 09:20

    New Issues:
    1) Unable to edit the header static block – the edit option is not showing.
    2) How can we edit or change the green color background of 1st slider AirPods?
    3) How to change the background images of all the below sections?
    4) How to create a dropdown of My account details once the customer logged in?

    Please contact administrator
    for this information.
    Avatar: amarsharma
    amarsharma
    Participant
    June 25, 2021 at 18:56

    Also, for the product page – The percentage Sale value is not working.

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Viewing 30 posts - 1 through 30 (of 30 total)
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