Hi,
Getting this error – https://futpackers.com/
Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
Server information:
PHP Version 7.3.30
MySQL Version 5.7.36
Hi,
Getting this error – https://futpackers.com/
Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
Server information:
PHP Version 7.3.30
MySQL Version 5.7.36
Hi,
How can I increase my website speed?
You did some changes last time and it worked to some extent.
Can you tell us what you did?
Hi,
That issue has been solved. Thanks for helping.
New question:
Where can I edit the email templates? I received the order email but the product image, website logo was missing and the text also needs to change.
Hi,
After installing and product rule set up, the pricing table is not coming in the frontend page of the product display.
I am not getting the exact plugin you mentioned. Can you share the link or image which plugin to install?
Hi,
I have added 1 more screenshot – Screenshot3.png.
Please check.
We have uploaded fresh WordPress 5.7.2 files. Could you please check from your end if everything is working fine?
2) How can I change the earphone images for attributes on the product page? Check screenshot.
The server said there is no issue on the server.
They said to check the files.
Under the wp-content folder, I can see there are two futpackers themes old and default.
Did you update the theme?
Still getting the same error.
From the admin dashboard, I updated the theme when I first raised this ticket.
Is there any way we can fix this? It all started when we clicked on the Update theme.
Details sent.
We didn’t do any changes. All the development was stopped 10 days back.
Hi,
The website is showing fatal error – http://futpackers.com/
Please help.
If the rename of theme is an issue then please make it xstore for future upgradations.
Thanks for the help. Great looking now.
New questions:
1) On the home page, when clicking on Add to cart, the popup is not opening automatically. The page is loading and then we need to go and click on the menu Cart icon.
The cart popup right side must open automatically.
2) On clicking the cart icon the product details are not showing in the cart popup. – Check the screenshot in the drive link.
Wonderful Guys. What a support you guys are giving.
Thanks a lot.
I will work on enabling cache and Image Optimization.
Yes, that is looking nice.
Let me know how I can get that layout?
Few changes on that layout:
1) Buy now button is again very big – Both add to cart and Buy now must be equal size.
2) Will the gallery image all be open? I can see 4 images on the left side of the product details.
thanks for your support.
There is a lot of gaps created before product alignment.
So, can we create the layout like this – check the drive for screenshots.
Thanks.
Just now I got a mail from wordpress, the site is still having some issues.
check private area have shared the mail details,
Please check it’s very urgent. My clients and my management is questioning.
It’s showing critical errors for the last two days now.
After your yesterday changes the complete website is gone! showing critical error.
Unfortunately, my client also saw that.
Check screenshot – 5
Thank you for the support.
point 2 is still not working. Buttons are going blank once we click on them – add to cart, shopping view, proceed to checkout all.
Home page error:
The product layout has been changed. After I think you did the design changes. Check screenshot – 4.
Now a lot of blank spaces are created below and left side of Product details.
Can we use 1 theme license for 2 domains?
Also, this website is taking way too long to load our other websites on this server are working pretty fast.
After clicking Add to cart also it is taking way too long to load.
Even if we enable caching i don’t think it will solve the issue.
New points:
1) Mobile version – Add to cart and Buy now – space issue for mobile version only.
check the drive link for a screenshot – 1
2) Button issue – on clicking buttons of view cart, proceed to checkout and place order after clicking the section is going blank – check the screenshot – 2
3) Validation error – Can we do the validation error just below the form fields? Screenshot – 3
4) on clicking Add to cart button, can we directly open the popup of the cart right side tab? Currently, after clicking on add to cart – we need to go and click on the cart icon to open the popup. That must be automatically done.
3) how to merge Instagram page posts?
Hi,
New questions:
1) Which “Pin Code Available” plugin you suggest using? We want a pin code input field, customer will enter their delivery Pincode and the result will show – Available and no. of days to deliver.
2) how to enable Ask for quotation feature?
I must say your support is amazing. One of the best rather in the market.
Thanks for now.
Will contact again for some help.
Hi,
3 new points, please check the drive link having 2 screenshots.
Thank you for the help.
Few more questions:
1) How do I change the color of the “Add to cart” button?
2) Unable to change the Button link at the header. Screenshot attached.
3) How to make the product display as a link? When someone clicks on the name of the product it should redirect to the product page.
4) Home page – Space issue for the slider – Not getting the setting to adjust the space and increase the font size.
5) can you send any revolution slider template to import? that will really help me on 🙂
thanks for your help.
New Issues:
1) Unable to edit the header static block – the edit option is not showing.
2) How can we edit or change the green color background of 1st slider AirPods?
3) How to change the background images of all the below sections?
4) How to create a dropdown of My account details once the customer logged in?
Also, for the product page – The percentage Sale value is not working.