Hello,

Thank you for reaching out to us.

Navigate to Dashboard > Pages and delete the specified pages.
Then go to WooCommerce > Status > Tools and click on “Create default WooCommerce pages.”

Should you need any further assistance, please do not hesitate to contact us.

Warm Regards,
The 8Theme Team

Hello,

We’ve changed the text using the Loco Translate plugin for you. Please check.

If everything appears to be in order, you may safely deactivate the Loco Translate plugin. Please note that the changes will not be lost upon deactivation.

Should you have any further questions or require assistance, feel free to reach out.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

1/ Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

2/ Please update the XStore Core plugin.

To manually force an update check, please follow these steps:
1. Go to Dashboard > Updates
2. Click the “Check Again” button
3. Locate the XStore Core in the list
4. Select the plugin and click the “Update” button

If the issue persists after following these steps, download the Core plugin archive (The Core plugin file is typically included in the full theme package available on ThemeForest. Please ensure that you have downloaded the complete package from your ThemeForest account and then watch this video: https://fex.net/s/ee1mxc5 )
Go to Dashboard > Plugins > Add new > Upload plugin > Choose downloaded plugin > Install now > click on “Replace current with uploaded”.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We would like to bring to your attention what we are currently seeing on your website: https://prnt.sc/7QjGTT2L6XDy

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

Hello,

Thank you for your message and for following the steps provided in the video.

We’re glad to hear that it is working for you now.

If you encounter any further issues or have additional questions, please don’t hesitate to reach out.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We appreciate your interest in using our theme on another website and for your willingness to purchase an additional license.

Regarding your request, please note that the method described in our documentation is the recommended and supported way to migrate a full site, including all theme settings, customizations, and content. Unfortunately, exporting only the theme with all changes and importing it to another site without performing a full site migration is not officially supported, as theme settings and customizations are often stored in the database and may not be transferred correctly through a simple export/import process.

However, if you would like to replicate the current appearance and settings of your theme on a new website, we suggest the following steps:

1. Use the built-in Theme Options > Import/Export feature to export your current theme settings.
2. Export your custom header, footer, and other templates via the XStore Studio or Elementor/ WPBakery (depending on the builder you are using).
3. Manually copy any custom CSS/JS or additional code you may have added.
4. Reinstall the theme on the new site using your new license and import the exported settings and templates.

Please keep in mind that this method may require some manual adjustments, and not all customizations may be transferred perfectly.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Appearance > Widgets > delete static block from the Prefooter area.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

To change the “Add to Cart” button label to “ADD TO ENQUIRY”, you can achieve this by using a translation plugin such as Loco Translate. This allows you to modify the text strings used throughout your theme and plugins.

Here are the general steps:

1. Install and activate the Loco Translate plugin.
2. Navigate to Loco Translate > Themes and select your active theme.
3. Click on the language you are using (or add a new one if needed).
4. Use the search bar to find the “Add to Cart” string.
5. Select it and change the translation to “ADD TO ENQUIRY”.
6. Save your changes.

Do the same for the XStore Core plugin.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Private Content

Warm Regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

WooCommerce provides two types of product attributes:
– Global Attributes: These attributes are created under WP-Admin > Products > Attributes. They are available for all products across the website and can be used for filtering.
– Local Attributes: These attributes are created when editing an individual product. They are only visible on the product page and cannot be used for filtering.

The XStore theme only supports global attributes for variation swatches. Ensure that your product variations are set up using global attributes – https://prnt.sc/c71vVGh4WaBz https://prnt.sc/0-0IfRApq4ad https://prnt.sc/0Uq_4foxxsHN
Here is a video example – https://www.youtube.com/embed/LgzC4iK-j6A

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

To display different product prices based on the visitor’s IP/location, you would typically need to use a geolocation-based pricing solution. This can be achieved by integrating a plugin or custom functionality that detects the user’s location and adjusts the currency and pricing accordingly.

For WooCommerce-based websites, we recommend considering the following options:

1. Geolocation Plugin:
You can use plugins such as “WooCommerce Price Based on Country” or “Currency Switcher for WooCommerce.” These plugins automatically detect the visitor’s location using their IP address and display prices in the appropriate currency. Some also allow you to set different prices for each country or region.

2. WooCommerce Settings:
WooCommerce has a built-in geolocation feature that can be enabled under WooCommerce > Settings > General > Default Customer Location. Set this to “Geolocate (with page caching support)” to help determine the customer’s location.

3. Custom Development:
If you require more advanced pricing rules or region-specific logic, a custom solution may be necessary. In this case, we recommend consulting with a developer who can tailor the functionality to your specific needs.

Please ensure that any plugin or custom code you use is compatible with your current theme and other installed plugins to avoid conflicts.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We appreciate you providing the video reference. To change the background color of selected text across your website, you can add the following custom CSS code:

::selection {
background-color: #0000FF; /* Replace with your preferred shade of blue */
color: #FFFFFF; /* Optional: sets the text color when selected */
}

Once added, publish the changes and refresh your website to see the updated selection color.

Should you need further assistance or have any additional questions, please feel free to let us know.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Theme Options > Theme Custom CSS > https://prnt.sc/slad0DOpW8NJ

Warm Regards,
The 8Theme Team

Hello,

We made the following adjustments to the settings, which you can view here: https://prnt.sc/rU9Cfj-y48zQ

In your case, we recommend reaching out to the Elementor plugin support team, as the result is likely to remain the same regardless of the theme being used. You can contact their support team via the following link: https://wordpress.org/support/plugin/elementor/

Maybe these articles will be helpful – https://elementor.com/help/mobile-editing/ https://elementor.com/help/what-is-responsive-design/

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We’ve re-saved Woocommerce settings – https://prnt.sc/SqpKw_iZ2TSG
Please check the Shop page now.

Warm Regards,
The 8Theme Team