Hello,

Thank you for reaching out to us.

Please go to XStore Builders > Archive products > edit template – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Could you please let us know if disabling third-party plugins resolves your issue?

Warm Regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

Please downgrade the PHP version to 8.1 or 8.2. Not all plugins are compatible with your current version 8.4.8

Additionally, enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We would like to remind you that our XStudio feature offers a wide range of pre-designed sections that can be easily imported into your website. You can learn more about this functionality here:
https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

If you would like to obtain a full-page demo content, we can save the demo pages as templates and send them to you for import.
Kindly provide us with a list of the pages whose files you would like to import.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

Please change the code to:

.single-product .onsale {
    font-size: 20px;
    top: 30px !important;
}

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

We were asked to check the email correspondence and noticed that a response to your message was sent four days ago. Please find attached a screenshot for your reference – https://prnt.sc/Bs-eoBk65Oun :
”
If you would like to continue using the theme, please make sure to deactivate domains currently associated with your license. Instructions on how to do this can be found here: https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

This is necessary to comply with Envato’s licensing policy, which states that one license is valid for one project only:
https://themeforest.net/licenses/terms/regular

Alternatively, if you no longer wish to use the theme, you may request a refund through the following link:
https://themeforest.net/refund_requests/new/
”

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Here is what we see on your site – https://prnt.sc/2OsirhtTTycH

Could you please test if the same behavior occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that it may not be related to the theme itself, but to WooCommerce.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us and for choosing the XStore theme.

We understand that you are using the Multivendor Niche 02 template and would like to customize it for a digital products marketplace with subscription functionality and vendor management features.

To achieve your goal, we recommend the following steps:

1. Multivendor Setup:
Ensure that you have installed and configured a multivendor plugin compatible with XStore, such as Dokan, WC Marketplace, or WCFM Marketplace. These plugins allow vendors to register, upload, and manage their products.

2. Digital Products Configuration:
In WooCommerce settings, enable the option to sell digital/downloadable products. This will allow vendors to upload files and customers to download them after purchase.

3. Subscription Functionality:
To offer subscription-based access with unlimited downloads, you may consider using a plugin like WooCommerce Subscriptions or a membership plugin such as WooCommerce Memberships. These plugins can help you create subscription plans and restrict access to downloadable content accordingly.

4. Customization:
You can customize the template using the built-in XStore Theme Options and Elementor (or WPBakery, depending on your selected page builder). This will allow you to adjust the layout, colors, typography, and other design elements to suit your brand.

5. Tutorials and Documentation:
XStore docs –
https://xstore.helpscoutdocs.com/
and our YouTube channel:
https://www.youtube.com/@8theme/videos

You can find more information in the documentation of the respective plugins and in their online video tutorials.

We hope this information is helpful.

Best Regards,
8Theme’s Team

https://www.8theme.com/topic/i-want-to-change-the-text-and-control-the-texts-and-icons-2/#post-450364

Hello,

Thank you for reaching out to us.

To disable the breadcrumbs, please navigate to:
Theme Options > Breadcrumbs > Disable Breadcrumbs.

If your inquiry refers to something else, we kindly ask you to provide more details, including screenshots and relevant links, to help us better understand your request.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please read this article – https://elementor.com/help/500-error/

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello, Tanishq Imperia

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

1/ XStore Builders > Single Product Builder > edit template > edit width of sections

2/ Here is what we see on a single product page right now – https://prnt.sc/8T5OrjGFPmAX
Kindly describe your desired result in more detail so we can better assist you.

3/ Regarding the display of percentage discounts for variable products:
This is how the discount appears when a product has variations, as each variation may have a different price.
To disable this feature, please go to:
Theme Options > WooCommerce > Shop Elements > Product Badges > Percentage for Variable Products > Set to “Off”.

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Warm Regards,
The 8Theme Team