Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable all 3rd-party plugins and then import the demo content.
We kindly ask you to deactivate all plugins and, during the import process, activate only those that are absolutely necessary.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://prnt.sc/OhdZLlrEFq5g before importing the desired version via XStore > Import demos.

Should the issue persist, please do not hesitate to contact us again and provide temporary WP-Admin access. It is very important to temporarily deactivate all third-party plugins prior to importing the demo content, as they may interfere with the process.

Warm Regards,
The 8Theme Team

Hello,

It appears that you are currently editing the homepage. As a result, we are unable to access the editor at this time. Kindly let us know once you have finished making your changes so that we can review the settings and assist you further.

Warm Regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

Custom CSS code can be used:

.single-product .woocommerce-product-gallery__image a {
    cursor: pointer;
    pointer-events: none;
}

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Warm Regards,
The 8Theme Team

Hello,

Could you please describe in detail the desired result you are trying to achieve? Additionally, let us know for which screen size(s) you are conducting the testing (e.g., desktop, tablet, or mobile). This information will help us better understand the issue.

Best regards,
8Theme’s Team

Hello,

Please read this topic – https://www.8theme.com/topic/cant-edit-with-elementor-please-help-me-urgently-2/#post-453666

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

https://www.8theme.com/topic/cant-edit-with-elementor-please-help-me-urgently-2/#post-453661

Hello,

In this case, please apply a patch – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

Warm Regards,
The 8Theme Team

Hello,

Alternatively, you can add the following code to your xstore-child/functions.php file and then check if the issue is resolved:

add_filter('elementor/editor/localize_settings', function($args) {
    if (!isset($args['promotionWidgets']))
        $args['promotionWidgets'] = [];
    return $args;
});

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We kindly recommend that you temporarily downgrade the version of the Elementor plugin (https://wordpress.org/plugins/elementor/advanced/) until the developers of the Pro Elements plugin release a fix for the current issue.

We appreciate your understanding and patience in this matter.

Best regards,
8Theme’s Team

Hello,

Thank you for your message.

From your screenshot ( https://prnt.sc/KAgK1UjNJ3oN ), we can see that you have configured the Margin settings. Please note that this is how the margin functions regardless of the theme being used.

We kindly suggest trying to adjust the Padding settings instead, as this may help you achieve the desired layout.

Read more – https://elementor.com/blog/margin-vs-padding/ https://elementor.com/academy/margin-and-padding-basics-in-elementor/

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

To add multiple products from platforms such as Amazon and Flipkart to your website, you would typically need to use affiliate marketing tools or third-party plugins that support product import from these marketplaces. These tools often allow you to import product details, images, and affiliate links directly to your website.

Please note that integration with external marketplaces depends on the specific plugin or service you choose, and you may also need to register for their affiliate programs to access product feeds or APIs.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Go to XStore Builders > Archive products > edit template > add Archive title element.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team