We are sorry, but we still can’t understand what do you mean. Could you provide step-by-step instruction how we can reproduce this? And attach some screenshots also.
Thank you
8theme
Support staff
August 22, 2016 at 14:35
Sorry but we can’t use it because it is only for Windows
Try to configure your Permalinks in Settings -> Permalinks. Or simply resave them. This situation may occur after wordpress site transfer to another domain.
8theme
Support staff
August 22, 2016 at 13:37
You are welcome! If you like our theme your good comment and 5 stars rating would be much appreciated. You can do it in your Downloads area https://themeforest.net/downloads
Feel free to contact us if you need any other help.
Thanks!
Regards
8theme
Support staff
August 22, 2016 at 13:36
You are welcome!
8theme
Support staff
August 22, 2016 at 12:59
It seems that your web-server blocks PHP requests to the instagram site. We can see more datils about the error when you will give us your FTP access to your site files.
8theme
Support staff
August 22, 2016 at 12:55
Just tested your menu saving function and it works correct for us. Do you still have this problem?
8theme
Support staff
August 22, 2016 at 10:35
Sorry for a bit misunderstanding. In previous versions we had conflicts with standard mailchimp styles and we decided to change it’s HTML structure and add our special CSS class. We have added this class on your web-site and now it works correct, please check. You can also set your background for this popup in Theme Options.
8theme
Support staff
August 22, 2016 at 10:04
Strange that this option is missed after the update. But try just to insert it again from the previous message.
Where did you place Ethem-popup styles? In Theme options or in the style.css file?
8theme
Support staff
August 22, 2016 at 09:37
Your request needs a bit theme code customization that is out of our support scope. And we would be glad to help you but there is no such code snippet that may help you with your question.
8theme
Support staff
August 22, 2016 at 09:35
Hi,
Which changes was gone after the update? Did you make any changes in xstore theme files? In this case of course they will be lost after each file replacement.
As for mailchimp configuration so it is more relevant to plugin problem and need to contact their support for help since it is not our theme issue.
Regards
8theme
Support staff
August 22, 2016 at 08:28
Hello,
Thank you for using our theme.
Try to fix this issue by adding the following Custom CSS
Of course, you can enable/disable/edit this popup in Theme Settings -> E-Commerce -> Promo Popup
Regards
8theme
Support staff
August 22, 2016 at 07:35
Done. Please check now.
8theme
Support staff
August 22, 2016 at 07:32
Hello,
Sure, you can enable product images crop in WooCommerce -> Settings -> Products -> Display. And you will also need to regenerate all thumbnails after changes.
Regards
8theme
Support staff
August 22, 2016 at 07:28
Hello,
Could you please provide your admin access so we could take a closer look at your problem?
Regards
8theme
Support staff
August 22, 2016 at 07:26
Just changed this code on our demo site, please check how it looks now.
8theme
Support staff
August 22, 2016 at 07:20
Hello,
Thank you for contacting us.
Unfortunately, there is no such header layout in our theme.
Regards
8theme
Support staff
August 22, 2016 at 07:15
Hello,
Unfortunately, there is no an option to change this loader but if you want to disable it try to use this Custom CSS code
.et-loader svg {
display: none;
}
Regards
8theme
Support staff
August 20, 2016 at 10:22
You are welcome! If you like our theme your good comment and 5 stars rating would be much appreciated. You can do it in your Downloads area https://themeforest.net/downloads
Feel free to contact us if you need any other help.
Thanks!
Regards
8theme
Support staff
August 20, 2016 at 09:51
Thank you. We have fixed it on your web-site and include the fix in the next theme update.
Regards
8theme
Support staff
August 20, 2016 at 09:29
Could you check your FTP access, we can’t connect to the server.
8theme
Support staff
August 20, 2016 at 09:00
Yes, we got the problem. But we can’t see this code being add to your Custom CSS, did you add it? Maybe you will provide us your admin access and we will do this for you?
8theme
Support staff
August 20, 2016 at 07:15
Hello,
Most likely this issue will be fixed when you increase font size (use code from the previous topic).
Regards
8theme
Support staff
August 20, 2016 at 07:11
Hello,
Thank you for using our theme.
You can easily increase font size for your menu by adding this code to the Custom CSS section
.menu-wrapper .menu > li > a {
font-size: 16px;
}
Regards
8theme
Support staff
August 20, 2016 at 07:09
You are welcome!
8theme
Support staff
August 20, 2016 at 07:09
1. Try to add this css to the Custom CSS Visual Composer field on such pages
.prefooter { display: none; }
2. In this case could you provide your FTP access so we can take a closer look at the problem because we can’t reproduce it on our site.
