Forum Replies Created

Viewing 30 posts - 481 through 510 (of 731 total)
  • Avatar: 8theme
    8theme
    Support staff
    November 25, 2016 at 08:28

    You are welcome!

    Avatar: 8theme
    8theme
    Support staff
    November 25, 2016 at 08:28

    Helo,

    1. You can change this in Theme Options / Ecommerce / Single Product page / Show product name above the price.

    2. Add this code to your custom CSS

    .quantity {
    display:none!important;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 16:05

    Thank you.

    We see that this border is added to your column that contains product categories. Just edit it with Visual Composer and increase the border under “Design” tab.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 15:23

    So the problem is solved?

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 15:23

    Hi,

    You can configure breadcrumbs in Theme Options -> General -> Breadcrumbs.

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 13:58

    Thank you. It seems that you didn’t add the code at all. Could you please try to add it to the custom CSS?

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 13:17

    Please send us a link to your portfolio page so we could check.

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 10:34

    Hello,

    Could you please post a link to your site so we will be able to see this issue?

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 10:33

    Hello,

    Do you mean page title with “HOME BICYCLE” text? You can do this in Theme Options -> General -> Breadcrumbs.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 09:23

    Hi,

    Unfortunately, we didn’t have a chance to test our theme with these plugins and can’t guarantee that they will work correctly with our theme.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 09:03

    What is your admin username?

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 08:41

    Hello,

    All styles seem to be broken because of this external CSS files https://ajax.googleapis.com/ajax/libs/jqueryui/1.11.4/themes/smoothness/jquery-ui.min.css?ver=4.6.1
    You need to fix it or remove completely to make it looks as on our demo.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 08:31

    Hello,

    This error means that etheme_get_product_class function is missed. In this case, we suggest you reupload all theme files because some files may be missed or removed completely.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 08:29

    Hello,

    Thank you for the question.

    Yes, you can upload a different image to some particular page as a Featured Image and it will be shown on your breadcrumbs.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 08:27

    Hello,

    Thank you for the question.

    Try to place this snippet to the custom CSS to disable the link

    .portfolio-image > a {
    	pointer-events:none;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 24, 2016 at 08:24

    You are welcome!

    Avatar: 8theme
    8theme
    Support staff
    November 23, 2016 at 14:11

    Hello,

    Thank you for contacting us.

    Could you please send us a link where we can see the problem?

    Thank you

    Avatar: 8theme
    8theme
    Support staff
    November 23, 2016 at 13:37

    Thank you.

    1. Try to add this snippet to the custom CSS

    ::selection {
        background: #d60000;
        color: #fff;
    }
    ::-moz-selection {
        background: #d60000;
        color: #fff;
    }

    2. You can turn it off in Theme Options -> General -> Header Settings

    3. Unfortunately, there is no such option in our theme.

    4. Use this code

    .back-top {
    background:transparent!important;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 23, 2016 at 10:38

    Hello,

    There is no such function in WooCommerce by default. You can use this plugin to get multivendors functionality https://woocommerce.com/products/product-vendors/

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 23, 2016 at 10:37

    Sorry, but we still don’t see any screenshots https://gyazo.com/bacb206db2bcd1b8b223d56a67aa0e15

    Avatar: 8theme
    8theme
    Support staff
    November 23, 2016 at 10:34

    Hello,

    This message comes from WooCommerce and means that you didn’t configure this particular variation to make it purchasable. Maybe it doesn’t have a price, not in stock or something like that. We suggest you read a documentation that should help you creating variable products in a right way https://docs.woocommerce.com/document/variable-product/

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 23, 2016 at 09:43

    Hello,

    If you are going to allow your users use credit cards on the checkout we suggest you to use Stripe service and this plugin for WooCommerce https://woocommerce.com/products/stripe/

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 23, 2016 at 09:42

    Hello,

    Products page layout:

    1. Be sure that you have set your Shop page in WooCommerce Settings.

    2. Try to add this code snippet to the custom CSS

    .product-view-default .footer-product {
    height:auto;
    top:auto;
    }

    3. With this code

    .woocommerce_msrp { display:none; }

    Single product page:

    1. This is caused by additional plugins installed that you are using for this functionality.

    2. There is no sidebar on your product page. It is displayed in this way because of additional plugin styles also.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 22, 2016 at 16:27

    Hello,

    You can edit this form via admin panel -> Static blocks -> Prefooter with Visual Composer. We suggest you install WordPress Mailchimp plugin and place it’s form to this block to make it work correctly.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 22, 2016 at 11:56

    Hello,

    Thank you for contacting us.

    1. You can disable it in Theme Options -> E-Commerce -> Promo Popup.

    2. These functions may be added to your website with WPML plugin. Find more information here https://wpml.org/

    3. Edit the file 404.php

    4. What do you mean by fix menu bar at the top?

    5. Set your colors via Theme Options -> Styling -> Content. Unfortunately, all your screenshots are not found. We don’t see them.

    6. You can use this plugin to disable WooCommerce review system https://wordpress.org/plugins/disable-woocommerce-reviews/

    7. If you are not using reviews system you can’t have star rating.

    8. Import this page in admin panel / Theme Options / Import/Export.

    9. You are able to change your footer colors in Theme Options / Styling / Footer.

    10. All sliders can be managed with Revolution Slider plugin. We suggest you watch their video tutorials that should help you creating your sliders and change images https://www.themepunch.com/faq/slider-revolution-beginner-video-guides-tutorials/

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 22, 2016 at 11:47

    Hello,

    Sorry, but there is no such feature in our theme at the moment. We will take into account your message and consider adding this function in the future.

    Thank you

    Avatar: 8theme
    8theme
    Support staff
    November 22, 2016 at 11:41

    Hello,

    Thank you for contacting us.

    Our theme doesn’t add any custom values to the WooCommerce order. And it seems to be a plugin issue or maybe caused by some additional customization but it is not related to our theme. Try to disable all additional plugins, remove any additional customization and also try to check with default WordPress theme to see what exactly this issue is caused by.

    Kind Regards

    Avatar: 8theme
    8theme
    Support staff
    November 22, 2016 at 11:37

    Hello,

    We are sorry to hear that you have loosed all your child theme customization. But the problem is that you probably run our new Setup Wizard and created child theme from scratch. And this override all your old files. You don’t need to run the Wizard in the future to prevent such situation. We will try to fix this issue to prevent all other users from this error also.

    Kind Regards

    Avatar: 8theme
    8theme
    Support staff
    November 15, 2016 at 14:35

    Hello,

    We see that you added this button as a Visual Composer element. In this case, you can easily change the URL just editing this element with Visual Composer builder interface.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    November 15, 2016 at 11:52

    You are welcome!

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Viewing 30 posts - 481 through 510 (of 731 total)
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