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Zoom option in not working in product description page

This topic has 2 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

  • Avatar: Alolika
    Alolika
    Participant
    March 12, 2018 at 09:18

    Hello,

    I am using Xstore the for a new website. I am also using Woocommerce Custom Product Designer plugin for product design (e.g. tshirt). After adding design feature in a particular product (CRCRSW 1) the zoom option of product details page has disappeared. But the zoom option is working fine for other products.

    I have talked to the plugin support team and they have told me that the plugin won’t work with the theme’s zoom option.

    Please help me to solve this problem ASAP.

    Please, contact administrator
    for this information.
    #187853 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 11:00

    Hello,

    Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
    If you need help with additional customization contact WP-Kraken team.

    Regards

    #187891 Copied
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