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Zoom magnifier not working - by tegaenai

This topic has 4 replies, 2 voices, and was last updated 6 years, 6 months ago ago by Olga Barlow

  • Avatar: tegaenai
    tegaenai
    Participant
    October 16, 2017 at 12:31

    Hi,

    I downloaded the YITH WooCommerce Zoom Magnifier plugin but it isnt working.

    #175235 Copied Theme version: 4.8 WooCommerce version: 3.2.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 16, 2017 at 14:43

    Hello,

    Zoom option for products is built-in because this is default WC plugin option. Don’t you like the default zoom option? Why do you use the third-party plugin for this?

    Because we don’t guarantee compatibility with plugins that are not bundled with our theme.

    Regards

    #175261 Copied
    Avatar: tegaenai
    tegaenai
    Participant
    October 16, 2017 at 14:47

    Hi, I want a hover zoom thats why I am using a third part plugin. Once a customer hovers on the product image, I want it to zoom to that portion.

    #175262 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 16, 2017 at 14:56

    Hello,

    Default zoom option works on hover also https://gyazo.com/c0028e0f9969801c1604657560e688be

    But no matter what you plan to use plugin or default zoom (Theme Options > E-Commerce > Single Product > Zoom for product images > On) you need to have high-resolution images to get zoom effect or at least 1000x1000px. I opened few products on your site and all of them have small source images. You won’t get zoom effect if you use such small images for your products.

    Does plugin work fine with default WP theme?

    Regards

    #175264 Copied
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