ZOOM EFFECT causes Single Product Image Display Problem

This topic has 6 replies, 3 voices, and was last updated 10 years, 9 months ago ago by Eva Kemp

  • Avatar: antcuc
    antcuc
    Participant
    March 10, 2015 at 05:29

    On Desktop when the ZOOM Effect is on, the first image on the Single Product Page does not display properly. It is cut off, and does not correctly fit the container it is in.

    I have ZOOM Effect OFF right now. Please make sure to turn it on to see the issue I’m talking about.

    In the past I was told to upload a larger image, this does not work. This only causes the magnify image to be larger.

    I also tried increasing the sizes at Woocommerce > Settings > Products > Catalog Images and Single Product Images. Did not work.

    Please advise, I’ve been dealing with this problem for months now and I really need ZOOM to work correctly.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 10, 2015 at 08:42

    Hello,

    1) You’re using old plugins versions.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    2) Please read more in our documentation how to changes images size:
    https://www.8theme.com/demo/docs/royal/index.html#!/woocommerce (part – Product Image Size)
    After changing sizes you need to regenerate your thumbnails with Regenerate Thumbnails plugin.

    Regards,
    Robert Hall.

    Avatar: antcuc
    antcuc
    Participant
    March 10, 2015 at 13:05

    This actually worked thank you!

    For future reference, I download the theme updates from themeforest. Do I need to get the latest plugins from https://www.8theme.com/download-plugins/ each time?

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 10, 2015 at 13:13

    Hello,

    You’re welcome!
    Yes, this is created for our clients, so that everyone could update the plugins.

    Regards,
    Robert Hall.

    Avatar: antcuc
    antcuc
    Participant
    March 10, 2015 at 20:28

    Ok great thanks again!

    Avatar: Eva
    Eva Kemp
    Participant
    March 11, 2015 at 10:34

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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