Your email reply has a typo in the title FYI

This topic has 3 replies, 2 voices, and was last updated 4 months ago ago by Rose Tyler

  • Avatar: Zenka
    Zenka
    Participant
    January 8, 2024 at 15:34

    Hi there!
    I want to thank you for your excellent tech support. I just left a 5 star review for you guys. One quick thing…

    New Reply #379098: Thanks for making a good work in your projects !

    This doesn’t make sense in english – You might want to say…
    Thanks for doing great work with your projects!

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2024 at 16:02

    Hello, Zenka,

    We are truly grateful for your kind words and the 5-star review you’ve left us. It’s always rewarding to hear that our tech support team has been able to assist you effectively.

    We also appreciate your suggestion regarding the phrasing in our reply. Your recommended correction has been noted, and we will ensure that our future communications reflect the proper use of English. Thank you for bringing this to our attention.

    If there’s anything else we can help you with, please don’t hesitate to reach out. Your satisfaction is our top priority.

    Best Regards,
    8Theme’s Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 9, 2024 at 15:51

    Hello, Zenka,

    We would like to express our gratitude and kindly remind you to verify the changes, as we have already implemented all necessary updates.

    Best Regards,
    The 8Theme Team

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