You still not answering Icons get bugged after use ajax filters

This topic has 2 replies, 2 voices, and was last updated 3 months ago ago by Jack Richardson

  • Avatar: Tal
    Tal
    Participant
    September 5, 2025 at 08:05

    Hi,

    I have a problem with XStore icons and AJAX functionality.
    On my shop archive pages, when I use AJAX filters and go to the next page, all the XStore icons (quick view, wishlist, menu etc ) break and show as squares (Times New Roman fallback).

    If I reload the page normally, the icons are fine. The issue only happens after AJAX load. In addition, after AJAX load, Quick View and Wishlist buttons stop working until I refresh the page.

    It looks like the xstore-icons font is not re-initialized or not loaded correctly after AJAX, and the JS init for quick view/wishlist is also not triggered.

    Please confirm if there is an official fix or patch to:
    1. Make sure the
    xstore-icons
    font is always loaded (even after AJAX).
    2. Ensure Quick View and Wishlist buttons are re-initialized automatically after AJAX pagination/filter.

    I tired disable all plugins and cache plugins nothing fix that

    Its a production website and i lose alot of money please give me fast fix

    I added video of the problem and wp admin details in private content area
    Thanks!

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 5, 2025 at 09:42

    Dear @Tal,

    We hope this message finds you well.

    We have reviewed your website in an effort to identify the reported issue; however, we were unable to detect any problems during our inspection. To assist you more effectively, could you kindly confirm whether any recent changes have been made to the WP Rocket plugin settings or to your server configuration?

    Additionally, we would appreciate it if you could provide further details regarding the device and browser you are using for testing. This information will help us better understand and replicate the issue on our end.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.