You may also like section related products in the single product view doesnt work

This topic has 8 replies, 4 voices, and was last updated 2 weeks, 5 days ago ago by Tony Rodriguez

  • Avatar: DonDigital
    DonDigital
    Participant
    January 7, 2026 at 22:23

    You may also like section related products in the single product view doesnt work. I can see in the elementor but not in the page. I have clear both cache of elementor and websites

    7 Answers
    Avatar: Samir Malik
    Samir Malik
    Support staff
    January 8, 2026 at 05:39

    Hello,

    Could you please provide temporary WP-Admin access? We need to review your settings.

    To grant WP-Admin access, please create a new user account with the Administrator role through your WordPress Dashboard. Once the account has been created, kindly share the username and password with us securely via the Private Content section designated for this purpose.

    Best regards,
    8Theme Team

    Avatar: DonDigital
    DonDigital
    Participant
    January 8, 2026 at 08:08

    user details

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 8, 2026 at 08:46

    Hello @DonDigital,

    Thanks for providing us the access details.
    Could you please also provide us with the URL of the specific product where you are experiencing this issue? We have checked several products, and the product carousel is displayed correctly both in the editor and on the frontend: https://prnt.sc/BLADUGEBxdGB, https://prnt.sc/zWsIz2vjVXHE

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: DonDigital
    DonDigital
    Participant
    January 8, 2026 at 09:02

    Good morning,

    I am in the https://geosmini.gr/product/bloom-in-blue-candle/ and still cannot see in the frontend

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 8, 2026 at 10:02

    Hello @DonDigital,

    You may not be able to see the widget due to the conditions you have set for it: https://prnt.sc/I8av2uTaXMKH. We have temporarily disabled the XStore conditions so that you can check it now. Please also remember to clear your browser cache and the cache in your caching plugin.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: DonDigital
    DonDigital
    Participant
    January 8, 2026 at 13:21

    Thanks for the support! My topic “You may also like section related products in the single product view doesnt work” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 8, 2026 at 13:22

    Dear DonDigital,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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The issue related to '‘You may also like section related products in the single product view doesnt work’' has been successfully resolved, and the topic is now closed for further responses

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