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Hello,

Could you please provide temporary WP-Admin access? We need to review your settings.

To grant WP-Admin access, please create a new user account with the Administrator role through your WordPress Dashboard. Once the account has been created, kindly share the username and password with us securely via the Private Content section designated for this purpose.

Best regards,
8Theme Team

Hello @DonDigital,

Thanks for providing us the access details.
Could you please also provide us with the URL of the specific product where you are experiencing this issue? We have checked several products, and the product carousel is displayed correctly both in the editor and on the frontend: https://prnt.sc/BLADUGEBxdGB, https://prnt.sc/zWsIz2vjVXHE

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @DonDigital,

You may not be able to see the widget due to the conditions you have set for it: https://prnt.sc/I8av2uTaXMKH. We have temporarily disabled the XStore conditions so that you can check it now. Please also remember to clear your browser cache and the cache in your caching plugin.

Best regards,
Jack Richardson
The 8Theme Team

Dear DonDigital,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

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Together, we grow stronger with every release.

Topic closed.
The 8Theme Team