Yoast Seo Plugin Not working on product pages when Xstore Core Plugin is Activated.

This topic has 5 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

  • Avatar: Zeal Evince
    Zeal Evince
    Participant
    October 26, 2023 at 07:18

    Hi,

    When we activate xstore core plugin the Yoast SEO Tab on product pages do not render. Please check the screen shots below.

    Screenshot when Xstore Active: https://prnt.sc/VG4xxjs8qjAE

    Screenshot when Xstore De activated: https://prnt.sc/nc3v8GMgEGhn

    Please look into it resolve it ASAP

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2023 at 07:33

    Hello, Zeal Evince,

    Thank you for contacting us and for using XStore.

    We’ve checked product settings on your site, and here is a screenshot (Core plugin is activated) – https://prnt.sc/pGQ-dmCVPiT3
    As we can see from your screenshots, it is a cached version is displayed for you. To solve the problem, you need to clear your browser cache.

    Kind Regards,
    8theme team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 26, 2023 at 07:39

    Hello, @Zeal Evince,

    Thank you for contacting us and for using XStore.

    We hope this message finds you well.

    We are writing to inform you that we have thoroughly examined your website and found no issues. The Yoast SEO plugin is functioning correctly on the product pages of your site when the XStore theme and XStore core plugin are in use.

    We believe the issue you are experiencing may be due to cache problems on your end. We kindly suggest that you clear your browser cache and the cache of the plugin, then check the functionality again.

    For your convenience, we have recorded a video demonstrating the process. You can find this video in the private content area for your reference.

    Should you have any further questions or concerns, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team.

    Please contact administrator
    for this information.
    Avatar: Zeal Evince
    Zeal Evince
    Participant
    October 26, 2023 at 08:24

    Hi,

    Thanks for the solution. It is working when I changed my browser.

    Regards,

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 26, 2023 at 08:30

    Hello, @Zeal Evince,

    We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

    Thank you for your time. We hope you have a wonderful day.

    Please note that for any new issues, you should create a new ticket on the support forum.

    This topic is now closed.

    Warm regards,
    8Theme’s Team.

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The issue related to '‘Yoast Seo Plugin Not working on product pages when Xstore Core Plugin is Activated.’' has been successfully resolved, and the topic is now closed for further responses

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