YITH: Compare plugin- wont work with caching plugins, Wishlist: no social icons

This topic has 7 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

  • Avatar: Dominik
    Dominik
    Participant
    December 15, 2020 at 15:24

    Hi there,
    I am customizing a website built with Xstore theme.
    1. I’ve had the compare plugin configured and working just fine until I enabled a caching plugin.
    With Page caching enabled- the website crashes and displaying no content (White screen of death?)
    It turned out that its the YITH compare plugin that causes this, as once I disable it- the website works fine/ including 100% functionality of caching.
    I’ve tested above against 3 different caching plugins: WP fastest cache, WP optimize and W3 total cache- each time the same result as above- suggesting the problem is with the plugin,
    I started from looking for help on wordpress.org where i’ve already adressed this problem to YITH autor but no response so far…
    2. Wishlist plugin: I had this working fine but at some stage I realized that on the wishlist page the plugin no longer displays the social icons…
    I already have started from scratch: performed plugin config reset and re-configured it but no luck so far…
    On each step of testing I perform “purge all caches”…
    Any advice?

    Thanks in advance,
    Dominik

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 15, 2020 at 19:29

    Hello,

    1) Provide us with WP Dashboard access to your site to check the issue in more detail.
    2) Are you talking about Share icons http://prntscr.com/w3e8zt ? You can enable them in YITH Wishlist > Wishlist page options > http://prntscr.com/w3e9xu

    Regards

    Avatar: Dominik
    Dominik
    Participant
    December 16, 2020 at 14:30

    Hello,
    1) sending in “Private content area”
    2) yes, see the screenshot here: https://prnt.sc/w3xqmy
    I have all of the icons enabled in YITH Wishlist.
    The problem is that despite the icons are enabled- they are not being displayed.
    * I actually noticed that after refreshing page- the icons would appear for a split of a second and then disappear…

    Many thanks,
    Dominik

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    December 17, 2020 at 12:07

    Hello,

    1) I enabled the Compare plugin and cache and don’t see problem https://gyazo.com/728f3b5e3d5289f5e24068c7de380e62

    2) Elementor plugin overwrote the icons font-family and it caused the issue. I added custom CSS to apply the correct font-family for the icons. Check now, please.

    Regards

    Avatar: Dominik
    Dominik
    Participant
    December 18, 2020 at 20:59

    THANK YOU SO MUCH!
    You guys are bringing my faith in humans back!
    https://prnt.sc/w5mgby
    Keep it up 😉

    Avatar: Dominik
    Dominik
    Participant
    December 18, 2020 at 21:18

    Wow, new feature?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2020 at 09:24

    Hello,

    Thank you very much for the high rating!

    Yes, the “sales booster” will be fixed in the next theme update. Sorry for the inconvenience, disable this for now.

    Regards

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘YITH: Compare plugin- wont work with caching plugins, Wishlist: no social icons’' has been successfully resolved, and the topic is now closed for further responses

Helpful Topics

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.